IT’S FLU SEASON.

Please view our Flu Visitation Guidelines before you visit.

Satisfaction and Concerns

Our Patient Experience Promise

RWJBarnabas Health's goal is to deliver high quality, compassionate, family-centered-care. Our patients come first, and we are committed to ensuring each patient experiences superior service. Every one of our employees, no matter their title or job description, plays a role in shaping and enhancing our patients' experiences. We expect all of our staff to do what is in the best interest of our patients and their families every day, in every moment.

At RWJBarnabas Health, we always have time for our patients and we work together as a team to care for all aspects of their needs. We are privileged that you have chosen RWJBarnabas Health for your health and wellness needs and pledge to provide the highest quality of care in an empathetic, kind and respectful manner. To share your patient experience with us, or to recognize a team member or department for providing exceptional service while you were with us, please contact:

Monmouth Medical Center

Our Patient Satisfaction Department at 732-923-6695

Meeting the Special Needs of Our Observant Jewish Patients - download brochure.

  • In addition, Monmouth Medical Center is accredited by The Joint Commission. If any concern cannot be resolved by working with one of our administrators, individuals are encouraged to contact The Joint Commission, by calling 1-800-994-6610 or by e-mail at complaint@jointcommission.org.
Non-Discrimination Policy – Title VI of the Civil Rights Act of 1964 Notice
  • Monmouth Medical Center operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint in writing to Monmouth Medical Center. Learn more.

Patient Stories

  • "Monmouth Medical Center’s incredible physicians saved my life, saved my brain and added to the quality of my life, now we want to pay it forward and get involved.”

    Brad
    Read More
  • “Two months after surgery, I was chipping golf balls in my backyard. I’m now seven months post-surgery and have returned to doing all the things I love to do, including traveling, golfing regularly and playing with my two grandchildren, with no pain or ...

    Joseph
    Read More
  • When Central Regional High School basketball coach Mike Clemente was diagnosed with a type of Non-Hodgkin lymphoma, he turned to Monmouth Medical Center for his life-saving treatment.

    Mike
    Read More

Patient Stories

  • Watch Testimonial
  • Watch Testimonial
  • Watch Testimonial