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Special Needs Ambassador Program

Our Special Needs Ambassador Program was created to raise awareness about development disorders and to assist individuals with special needs and their families in navigating their hospital experience – whether during an inpatient stay or an outpatient procedure. The goal of the program is to support the patient and family through listening and advocacy.Special Needs Ambassador Program logo

Our special needs ambassadors receive training on the spectrum of developmental disorders, along with strategies to assist individuals and their families throughout their stay based on an individual plan. They also act as patient and family advocates with health care providers to make the accommodations necessary to make treatment less stressful.

The Special Needs Ambassador Program is currently available in the following facilities:

  • Clara Maass Medical Center, Belleville
  • Community Medical Center, Toms River
  • Jersey City Medical Center, Jersey City
  • Monmouth Medical Center, Long Branch
  • Saint Barnabas Medical Center, Livingston

Families can request an ambassador upon arrival to the Medical Center by asking any staff member to access the Special Needs Ambassador team. You may also request an Ambassador upon registration.

Patient Stories

  • “We told Grace to feel her feelings and then look for the bright spot, rise up and move forward,” added mom Aubrey. “By encouraging Grace to bounce to the bottom and then come back up, she was able to truly feel the hardship and then consciously turn it ...

    Grace
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  • "I felt right at home the minute I walked through the door,” says Jesiah, recalling a sense of relief when he saw the rainbow flag hanging above the front desk. “The whole staff—from the receptionists to the nurses and doctors—were so welcoming."

    Jesiah
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  • When a mystery rash enveloped her three-year-old son Gabriel's body, Lorena Vega took her child to the emergency department at Clara Maass Medical Center.

    Lorena
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Patient Stories

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