Important Information About Visitation Guidelines

The safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of the following newly revised guidelines before visiting one of our hospitals or healthcare facilities:

Visiting Hours and Duration:

All visitors must be 18 years of age or older, except in rare exceptions as determined by the facility.

We will accommodate all visitation in compliance with Department of Health and Americans with Disabilities Act guidelines.

  • Adult Inpatient Acute Care Units: Visitation is restricted at this time. Extenuating circumstances and individual requests will always be considered based on the best interest and needs of the individual patient. Please see below for individual site guidance:
    • For Clara Maass Medical Center: Visitors will not be allowed.
    • For Community Medical Center: Visitors will not be allowed. Exceptions will be made for patients receiving compassionate end of life care, parents of minors and caregivers for those with special needs. Patients will be asked to provide contact information for a family member or friend who will receive updates on the pat ient’s care.
    • For Jersey City Medical Center: No Visitors allowed.
    • For Monmouth Medical Center: Visitation at the bedside is restricted with limited exceptions.
    • For Monmouth Medical Center Southern Campus: Visitation at the bedside is restricted with limited exceptions.
    • For Newark Beth Israel Medical Center: Visitors will not be allowed. The care team must approve any exceptions for Adults at end of life, patients in labor, patients with an intellectual, developmental, or other cognitive disability. Must be same person for duration of stay, except for end of life.
    • For Robert Wood Johnson University Hospital Hamilton: With limited exceptions, visitors for inpatients are not permitted. Patients receiving end of life care may have one (1) visitor at a time for duration of stay. Patients with an intellectual, developmental, or other cognitive disability, may have one (1) visitor (who must be the same individual) for duration of stay.
    • For Robert Wood Johnson University Hospital New Brunswick: Visitors will not be allowed. Exceptions will be made for patients receiving compassionate end of life care and caregivers of those with special needs. Patients will be asked to provide contact information for a family member or friend who will receive updates on the patient’s care.
    • For Robert Wood Johnson University Hospital Rahway: Visitors will not be allowed.
    • For Robert Wood Johnson University Hospital Somerset: No visitors are permitted.
    • For Saint Barnabas Medical Center: Visitors will not be allowed. Exceptions will be made for patients receiving compassionate end of life care, parents of minors and caregivers of those with special needs. Patients will be asked to provide contact information for a family member or friend who will receive updates on the patient’s care.
  • Pediatric Units: Two parents or guardians are permitted at any time where the patient is a minor.
    • For Monmouth Medical Center: Visitation at the bedside is limited to parents and guardians of family care partners (limited to two people per visit).
    • For Newark Beth Israel Medical Center: Limited visitation will be allowed. One parent or guardian may accompany the patient. NICU patients may have both parents or guardians. Pediatric patients with an intellectual, developmental, or other cognitive disability. Pediatric patient visiting hours are 24/7
    • For Saint Barnabas Medical Center: Two parents or guardians are permitted at any time where the patient is a minor. If the pediatric patient has COVID-19, only one parent will be allowed.
  • Neonatal Intensive Care Units: Two parents/support persons are permitted at any time.
    • For Monmouth Medical Center: Visitation will be limited to parents or support persons.
  • Maternity and Labor & Delivery Units: One significant other/support person is permitted. In addition to a significant other/support person, a doula is also permitted throughout labor, delivery, and the entire postpartum hospital stay. The doula shall not count as the support person. Once in the labor and delivery unit, the designated support person and/or doula must have extremely limited access to the other areas of the hospital and will not be permitted to leave and reenter the unit without being rescreened for temperature and symptoms. Birth partners of COVID-19 positive patients must remain with the patient for the entire Labor & Delivery and post-partum stay.
    • For Monmouth Medical Center: Maternity patients will be limited to one banded support person and/or doula.
    • For Newark Beth Israel Medical Center: Limited visitation will be allowed. One visitor for the duration of the birth parent’s stay, must be the same person. One doula for the duration of the birth parent’s stay, must be the same doula. Visiting hours are 24/7.
    • For Saint Barnabas Medical Center:

      Birth partners of COVID (+) patients will be required to remain with the patient throughout her length of stay. All doulas must show proof of a negative COVID-19 test taken within 14 days prior to accompanying a laboring patient.

  • Emergency Department: One visitor per patient is permitted at any time for adult patients. Two parents or guardians are permitted at any time where the patient is a minor.
    • For Clara Maass Medical Center: Visitors will not be allowed.
    • For Community Medical Center: Visitors will not be allowed. Upon arrival, patients seeking treatment in our Emergency Department will be asked to provide contact information for a family member or friend who will receive updates on the patient’s care.
    • For Jersey City Medical Center: Visitors will not be allowed. Exception: One parent or guardian is permitted at any time where the patient is a minor. All visitors will be required to undergo temperature screening and wear a facemask at time of entrance. * When in-person visitation is not possible, we encourage family members and friends to use alternative ways to interact with their loved ones (phone calls, Facetime, Skype, etc.)
      *Visitors may wear their own facemask/covering upon arrival and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC). Masks with a vent/valve are not permitted because they do not provide the intended level of protection for others. If visitors do not have their own facemask/covering they will be provided one.
    • For Monmouth Medical Center: Emergency Department visitation is restricted with limited exceptions.
    • For Monmouth Medical Center Southern Campus: Emergency Department visitation is restricted with limited exceptions.
    • For Newark Beth Israel Medical Center: Visitors will not be allowed. The care team must approve any exceptions for adult patients with intellectual, developmental, or other cognitive disability. For pediatric patients, one parent or guardian may accompany the patient.
    • For Robert Wood Johnson University Hospital Hamilton: No visitors are permitted in the Emergency Department. We ask that you leave a phone number at check-in, so we may call your visitor, if needed, while you are in the emergency room.
    • For Robert Wood Johnson University Hospital New Brunswick: No visitors are permitted at any time for adult patients. One parent or guardian is permitted at any time in the Pediatric Emergency Department where the patient is a minor.
    • For Robert Wood Johnson University Hospital Rahway: Visitation may be temporarily suspended due to a critical situation at the discretion of the Nursing Supervisor.
    • For Robert Wood Johnson University Hospital Somerset: No visitors are permitted at any time for adult patients. Two parents or guardians are permitted at any time where the patient is a minor.
    • For Saint Barnabas Medical Center Emergency Department: Visitors are not allowed. The care team must approve any exceptions for adult patients with an intellectual, developmental, or other cognitive disability. For pediatric patients, two parents or guardians may accompany the patient.
  • Behavioral Health Adult Units: No visitors permitted until further notice.
    • For Jersey City Medical Center: No visitors permitted except for pediatrics, labor and delivery, end of life and patients with intellectual, development, cognitive impairment including dementia, communication barriers or behavioral concerns. Visitors may not be present during procedures or in the recovery room, except for pediatrics, childbirth, and patients with an intellectual, developmental or other cognitive disability.
    • For Monmouth Medical Center: Visitation at the bedside is restricted with limited exceptions.
  • Psychiatric Patients:
    • For Newark Beth Israel Medical Center: Limited visitation will be allowed with approval of the care team. Patients with an intellectual, developmental, or other cognitive disability.
  • Pediatric Psychiatric Patients: Only one parent/guardian is permitted if/when a mutual agreement between the care team and the parents/guardian has been reached.
    • For Robert Wood Johnson University Hospital Somerset: No visitors permitted on the Eating Disorders Unit.
  • Visitors may not be present during procedures or in the recovery room, except for pediatrics, childbirth, and patients with an intellectual, developmental or other cognitive disability.
    • For Robert Wood Johnson University Hospital Rahway: Visitors may not be present during procedures or in the recovery room.
  • Same Day Surgery or Testing & Procedure Patients, except for pediatrics, and patients with an intellectual, developmental, or other cognitive disability, may have one support person prior to and after the procedure. The support person may remain with the patient through the initial intake process and may rejoin the patient for the discharge process.
    • For Community Medical Center: Visitors will not be allowed. Caregivers/support person will be permitted in the hospital to escort the patient to their appointment or procedure area and leave immediately after. Exceptions will be made for parents of minors and caregivers for those with special needs. The caregiver/support person will receive a phone call to notify them when it is time to return and pick up the patient.
    • For Monmouth Medical Center: Same Day Surgery or Medical Day Stay patients will be dropped off at the main entrance, and the designated family member will be notified to rejoin the patient for the discharge process. Pediatric surgical patients are limited to parents or guardians of family care partners.
    • For Monmouth Medical Center Southern Campus: Same Day Surgery or Medical Day Stay patients will be dropped off at the main entrance, and the designated family member will be notified to rejoin the patient for the discharge process.
    • For Newark Beth Israel Medical Center: Limited visitation will be allowed. If social distancing can be accomplished, one visitor may be present until patient is taken into prep, visitor must then leave. Visitor may not be present during procedures or in the recovery room, except for pediatrics, childbirth, or patients with intellectual, developmental, or other cognitive disability.
      **The surgical waiting room is closed**
    • For Robert Wood Johnson University Hospital Hamilton: Ambulatory surgery patients may bring one (1) support person to wait with them prior to pre-operative preparation and to pick them up upon discharge for instructions and to escort the patient out of the building. Support persons are not permitted to remain in the hospital during the patient’s procedure.
    • For Robert Wood Johnson University Hospital New Brunswick: Adult patients for same-day procedures must be dropped off and picked up outside of the hospital. Caregivers are not permitted inside the building.
    • For Robert Wood Johnson University Hospital Somerset: A phone call will be made after the procedure to update the support person. When the patient is ready for discharge, the support person will be called to meet them at the patient discharge area in the hospital’s main lobby to take them home.
    • For Saint Barnabas Medical Center: No visitation. Pediatric same day surgery or procedure patients may have one parent in pre and post op areas. One visitor may accompany a patient with an intellectual, developmental or other cognitive disability.
  • Outpatients may be accompanied by one adult. Visitors may wait for the patient in the hospital or facility’s designated waiting area (subject to physical space availability), while the patient is having his/her procedure.
    • For Jersey City Medical Center: Outpatients may be accompanied by ONE adult (unless an aide or assistant is required).
    • For Monmouth Medical Center:Outpatients may be accompanied by one support person, who may be directed to an alternate waiting area to ensure physical distancing.
    • For Monmouth Medical Center Southern Campus: Outpatients may be accompanied by one support person, who may be directed to an alternate waiting area to ensure physical distancing.
    • For Saint Barnabas Medical Center: Outpatient visitation is strongly discouraged and dependent on the specific service area. Please call and speak to the department prior to arriving at the facility.
  • Pediatric Rehabilitation Inpatient Units: One parent/guardian/caregiver is permitted at all times; a second parent/guardian/caregiver may be permitted for coordinated training purposes when approved by the care team
  • Pediatric and Adult Long Term Care Units/Transitional Care Units: Visitation may vary based on New Jersey Department of Health guidelines. Please contact the individual units for further information.
  • End-of Life-Patients:
    • For Newark Beth Israel Medical Center: Limited visitation will be allowed.
      Up to two visitors at bedside at the same time. Visitors may switch throughout the day.
      Visiting hours are 24/7
    • For Robert Wood Johnson University Hospital Hamilton: Patients receiving end of life care may have one (1) visitor at a time for duration of stay.

COVID-19 Patient Visitation: Visitation for patients with confirmed COVID-19 will still be restricted to extenuating circumstances only such as hospice or end of life. For patients who are Persons Under Investigation (PUI) that have symptoms, visitation will be on hold for 24 hours or until COVID-19 test results are available.

Personal Protective Equipment (PPE)

All visitors will be required to wear a facemask. They may wear their own facemask/covering upon arrival to and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC). If they do not have their own facemask/covering they will be provided one.

  • At the time of entrance, all visitors will be provided instruction on how to wear face masks. An instruction sheet is posted throughout our facilities.
  • If an individual is permitted to visit a COVID-19 positive patient because of extenuating circumstances or if a patient is on isolation precautions, they will be provided with and must wear appropriate PPE as recommended by the CDC. Staff will direct the visitor on the appropriate PPE.
  • If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

* Facemasks with valves will not be permitted as the valves allow unfiltered air to be released. This does not protect others from bacteria spread, per the CDC.

Temperature, Symptom and Travel Screening

  • All visitors must undergo symptom and temperature checks upon entering any of our facilities. If they present with fever or symptoms, they will not be allowed entry into the facility as recommended by the CDC.
  • All visitors will be screened for recent travel. Anyone who has traveled within the last 14 days from states identified on the NJDOH travel restriction list or who has returned from international travel within the last 14 days will not be allowed to visit.
  • All visitors will be asked if they have been advised to self-quarantine because of exposure to someone with COVID-19. If any visitor has been advised to self-quarantine, they will not be allowed to visit.

Prior to and During the Visit

  • All visitors must perform hand hygiene before visiting a patient.

  • Once in the hospital or facility, visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.

  • If an aerosol-generating procedure needs to be performed on a patient, the visitor must leave the room during the procedure and for one hour after the procedure is complete.

  • All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

  • Gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeterias or restaurants on campus is not permitted.

RWJBH understands that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities. Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient. With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, Facetime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.