COVID-19 – 

Coronavirus information and updates from RWJBarnabas Health.

TEMPORARY VISITATION POLICY CHANGE:

Patient Advocate

Robert Wood Johnson University Hospital Rahway is committed to providing quality care in a compassionate manner. If a patient or visitor has any concern related to care, safety or service, we encourage them to bring it to our attention through our Patient Advocate program. Among other services, a hospital Patient Advocate ensures patient rights are upheld by:

  • Promoting patient rights and responsibilities
  • Acting as a liaison between patients and hospital staff
  • Working to resolve complaints and grievances
  • Assisting in securing interpreter services
  • Assisting with patients’ special needs

Contact Information
Patient Advocate Office
Phone: 732.499.6136

Mary Jackson, Manager of Patient Experience, Mjackson@rwjuhr.com
Donna DiDonato, Coordinator of Patient Advocacy, DDidonato@rwjuhr.com

Should a matter remain unresolved, the patient or visitor may wish to speak with the following organizations as well:

New Jersey Department of Health 800.792.9770
The Joint Commission: 800. 994. 6610

Patient Stories

  • “It’s all about making the necessary adjustments that will help me to become healthier and live my best life.”

    Donna
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  • “Dr. Campeas ordered tests that indicated what was wrong with me. Thank God she did that. It saved my life. I’m so grateful.”

    Paige
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  • Irene
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Patient Stories

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