Robert Wood Johnson University Hospital Rahway Patient Advocate
Robert Wood Johnson University Hospital Rahway is committed to providing quality care in a compassionate manner. If a patient or visitor has any concern related to care, safety or service, we encourage them to bring it to our attention through our Patient Advocate program. Among other services, a hospital Patient Advocate ensures patient rights are upheld by:
- Promoting patient rights and responsibilities
- Acting as a liaison between patients and hospital staff
- Working to resolve complaints and grievances
- Assisting in securing interpreter services
- Assisting with patients’ special needs
Contact Information
Robert Wood Johnson University Hospital Rahway Patient Advocate Office
Phone:
732-499-6136
Mary Jackson, Manager of Patient Experience,
Mary.Jackson@rwjbh.org
Meredith Platzke, Coordinator of Patient Advocacy.
Meredith.Platzke@rwjbh.org
Should a matter remain unresolved, the patient or visitor may wish to speak
with the following organizations as well:
New Jersey Department of Health:
800-792-9770
The Joint Commission:
800-994-6610
