Please view our Flu Visitation Guidelines before you visit.

Your Guide to Being a Patient at Robert Wood Johnson University Hospital New Brunswick

When it comes to patient care, the staff of medical professionals across all of our New Jersey facilities strives to maintain an environment for patients and their families that will make recovery even easier. To do this, our hospitals and health centers try to keep every patient’s needs in mind.

At Robert Wood Johnson University Hospital New Brunswick, this is no different. We want you be ready for your visit with us. To do that, here are a few need-to-knows that will hopefully make your time with us more pleasant:


RWJ offers a variety of parking options for our visitors and guests. Patients are encouraged to use the valet parking service available Monday through Friday from 5:30 a.m. to 5 p.m. in front of the main hospital.

We also offer options in a variety of self-pay parking decks, including our main hospital parking deck which is located adjacent to the facility and is available 24-hours-a-day, seven days-a-week. Our self-pay Plum Street parking deck (located on Plum Street) is available to patients, visitors and guests 24-hours-a-day, seven days-a-week.

The Paterson Street deck (located on Paterson Street) and across from the Clinical Academic Building is available to patients, visitors and guests 24-hours-a-day, seven days-a-week.

Gift Shop:

The gift shop is located off the main lobby of the hospital. The hours are Monday through Friday from 9 a.m. to 8 p.m. and 11 a.m. to 5:30 p.m. on Saturday and Sunday.

Cash and credit cards (with a minimum $10 purchase) are both accepted.

The gift shop can be reached by calling x2016. The gift shop is run by the Women’s Auxiliary and all proceeds are donated to the hospital.


For your convenience, an automated teller machine (ATM) is located on the second floor of the hospital adjacent to the Courtyard. A second ATM is located adjacent to the Safari Café near the lobby of The Bristol-Myers Squibb Children’s Hospital.


RWJ offers free internet access for patients and visitors who bring their personal laptops to the hospital. To access this service:

1. Connect to the “RWJ” network

2. Open a web browser such as Internet Explorer or Mozilla

3. Follow on-screen instructions to create a user account.

(Subsequent visits may require entry of login information). Please note that this service is not supported for all mobile devices at this time.

Patient Stories

  • After using the endo-flip to precisely measure David's esophagus, Dr. Sadek installed a Linx device to permanently control his acid reflux.

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  • “It’s amazing how everything worked out,” Manny says. “I feel great.”

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  • "We cannot say enough about the staff – doctors, nurses, techs, the housekeeping staff, transport personnel. They all make the kids in the hospital feel special."

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Patient Stories

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