Your Guide to Being a Patient

When it comes to patient care, the staff of medical professionals across all of our New Jersey facilities strives to maintain an environment for patients and their families that will make recovery even easier. To do this, our hospitals and health centers try to keep every patient’s needs in mind.

At Robert Wood Johnson University Hospital (RWJUH) New Brunswick, this is no different. We want you be ready for your visit with us. To do that, here are a few need-to-knows that will hopefully make your time with us more pleasant.

Parking

Robert Wood Johnson University Hospital New Brunswick offers a variety of parking options for our visitors and guests.

Valet Parking

Patients are encouraged to use the Valet Parking Service in front of the main hospital. Valet service is available Monday through Friday from 5:30 a.m. to 5:00 p.m.

Parking Deck Options

We also offer three, self-pay parking decks options.

  • Main Hospital Parking Deck is located adjacent to the facility, and is available 24-hours-a-day, seven days-a-week.
  • Plum Street Parking Deck (located on Plum Street) is available to patients, visitors and guests 24-hours-a-day, seven days-a-week.
  • Paterson Street Parking Deck (located on Paterson Street and across from the Clinical Academic Building) is available to patients, visitors and guests 24-hours-a-day, seven days-a-week.

Gift Shop

The Gift Shop is located off the main lobby of the hospital. The hours are Monday through Friday from 9:00 a.m. to 8:00 p.m. and 11:00 a.m. to 5:30 p.m. on Saturday and Sunday.

Cash and credit cards (with a minimum $10 purchase) are both accepted.

The gift shop can be reached by calling 732.828.3000 (ext. 2016). The Gift Shop is run by the Women’s Auxiliary and all proceeds are donated to the hospital.

ATM

For your convenience, an automated teller machine (ATM) is located on the second floor of the hospital adjacent to the Courtyard.

A second ATM is located adjacent to the Safari Café near the lobby of The Bristol-Myers Squibb Children’s Hospital.

WiFi

RWJUH offers free internet access for patients and visitors who bring their personal laptops to the hospital. To access this service:

  1. Connect to the “RWJ” network
  2. Open a web browser such as Internet Explorer, Google Chrome or Mozilla Firefox
  3. Follow on-screen instructions to create a user account.

Subsequent visits may require entry of login information. Please note that this service is not supported for all mobile devices at this time.

Patient Stories

  • With their complicated surgeries behind them, Patangi Amin and Ana Costa reflect on their experiences, sharing what has made them stronger.

    Patangi and Ana
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  • "The surgery was life changing ... It's almost indescribable, the joy you feel from finding the solution and getting rid of the pain."

    Dominick
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  • I'm functioning much better today because of this place.

    Jeff
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Patient Stories

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