Important Information About Visitation Guidelines

at Robert Wood Johnson University Hospital New Brunswick and The Bristol-Myers Squibb Children's Hospital

Woman wearing a mask is having her temperature taken while visiting the hospital

Effective February 11, 2022

The safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of the following newly revised guidelines before visiting Robert Wood Johnson University Hospital (RWJUH) New Brunswick and The Bristol-Myers Squibb Children’s Hospital at RWJUH.

We're very excited to have you back. Please be aware of our new guidelines for visiting:

Limited visitation hours have resumed daily from 10 a.m. – 7 p.m. for adult non COVID-19 patients. To ensure the safety of our patients, visitors, and team members, one visitor will be permitted per patient.

Visitors must be 18 years of age or older. COVID-19 health questions will be asked at the information desks. Masks will be provided upon arrival and must be worn at all times in the hospital (no cloth masks or masks with exhalation valves are permitted).

  • Adult Inpatient Non-COVID Units: Patients will be allowed one visitor.
  • Maternity Center: One designated support person and doula are permitted throughout the stay. Post-partum, one additional visitor at a time will be permitted in the Mother-Baby unit.
  • Emergency Department: Patients may be accompanied by one person.
  • Same Day Surgery, Outpatient Procedures, or Outpatient Services: One person may accompany the patient and remain in the waiting area.
  • Pediatric Services: Two parents/guardians may accompany patients in children's hospital, including the Emergency Department and NICU.

Visitors are not allowed for adult patients confirmed or suspected of having COVID-19. Exceptions to these guidelines will be made for patients with an intellectual, developmental or other cognitive disabilities and for hospice or end of life situations.

Waiting areas and food services
Visitors are strongly encouraged to go straight to the patient room upon arrival and exit the building directly when it is time to leave. For everyone's safety, masks must be worn at all times and no eating is allowed in our visitor waiting rooms. At this time, only grab-and-go food service is available in the cafeteria.

Information for COVID-19 Vaccine Clinic Appointments

People with appointments to receive their COVID-19 vaccination at should park in the South Garage by entering through the Little Albany Street entrance next to the Emergency Department entrance.

The COVID-19 vaccine administered by appointment only. You must show proof of appointment before entering the parking garage and the hospital.

You may not enter the parking garage more than 30 minutes prior to your scheduled appointment.

Robert Wood Johnson University Hospital Parking  - Self Park

Take the parking garage elevator to Floor 1 and follow the directional signs to the vaccine clinic.

Due to visitor restrictions, you may not bring a companion to your appointment at this time. Exceptions will be made for people who require caregivers. You must wear a mask in the hospital at all times.

We ask that you leave the hospital as soon as your vaccine appointment is complete.

Safety Measures: Symptom and Temperature Screening

All visitors will be screened for the following and may or may not be allowed to visit or stay based on:

  • Temperature and Symptom Screening
    All visitors will be asked about symptoms and if they’ve had a fever in the last 24 hours upon entering any of our facilities. If a visitor presents with cold or flu-like symptoms, that individual will not be allowed to visit or stay in the building. All visitors will be asked if they have been advised to self-quarantine because of exposure to someone with COVID-19. If any visitor has been advised to self-quarantine, they will not be allowed to visit. All visitors will be asked if they have been advised to isolate due to COVID-positive status in the last 10 days. If any visitor has been advised to isolate, they will not be allowed to visit.
  • COVID-19 Exposure
    If any visitor has been diagnosed with COVID-19 in the last 10 days or has been advised to self-quarantine because of exposure to someone with COVID-19 in the last 14 days, they will not be allowed to visit.

Personal Protective Equipment (PPE)

All visitors will be required to wear the face masks provided to them upon arrival and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC).

At the time of entrance, all visitors will be provided instruction on how to wear face masks. An instruction sheet is posted throughout our facilities.

If an individual is permitted to visit a COVID-19-positive patient because of extenuating circumstances or if a patient is on isolation precautions, they will be provided with and must wear appropriate PPE as recommended by the CDC. Staff will direct the visitor on the appropriate PPE.

If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

Prior to and During the Visit

All visitors must perform hand hygiene before visiting a patient.

Once in the hospital or facility, visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave.

All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

We understand that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities.

Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient.

With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.