Aira Navigation Services for Visually Impaired

Navigation for visually impaired

Robert Wood Johnson University Hospital Somerset is the first hospital in the nation to offer Aira navigation services for blind and low-vision patients and visitors. Aira is an app-based service that connects individuals with sight loss with highly-trained, remotely located agents who can guide them throughout the hospital and assist with other tasks where visual information can be useful. Through the camera on a smart phone, Aira agents can see the individual’s surroundings and direct them step by step to their destination. The service is available free of charge courtesy of Robert Wood Johnson University Hospital Somerset when users are on the hospital’s campus.

Patient Stories

  • "I was hiding for years and now I’ve shed my cocoon."

    Kathy
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  • I thought my meal plan had too much food initially. I didn’t want to hear that behaviors I felt were OK weren’t normal. But my team continued to support and teach me, even in my worst moments.

    Cassandra
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  • "I felt right at home the minute I walked through the door,” says Jesiah, recalling a sense of relief when he saw the rainbow flag hanging above the front desk. “The whole staff—from the receptionists to the nurses and doctors—were so welcoming."

    Jesiah
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Patient Stories

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