Important Information About Visitation Guidelines

at Robert Wood Johnson University Hospital Somerset

Please see the updated guidelines below

Woman wearing a mask is having her temperature taken while visiting the hospital

The safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of the following newly revised guidelines before visiting Robert Wood Johnson University Hospital Somerset:

  • All visitors must be at least 18 years of age - Photo ID is required.
  • Adult Inpatient Acute Care Units – Two visitors at a time per patient between the hours of 12 to 8 p.m. No visitors will be allowed for patients diagnosed with or suspected of having COVID-19 or anyone experiencing flu-like symptoms.
  • Labor & Delivery Unit - One significant other/birth partner may remain with the patent. A doula is also permitted throughout labor, delivery, and the entire postpartum hospital stay. The doula shall not count as the birth partner.
  • Post-Partum Unit - One significant other/birth partner may remain with the patient. A doula is also permitted throughout the stay. A total of two visitors, in addition to a significant other/birth partner, may visit at one time during visiting hours.
  • Neonatal Intensive Care Unit - Two visitors at a time, including parents/birth partners, can visit during visiting hours.
  • Emergency Department - Adult patients may have one visitor at a time. No visitors are permitted for adult patients diagnosed with or suspected of having COVID-19 or anyone experiencing flu-like symptoms.
  • Same Day Surgery or Ambulatory Procedures - Patients, except for pediatrics and patients with an intellectual, developmental or other cognitive disability, may have two visitors with them prior to and after the procedure, including when procedures are scheduled outside of visiting hours. Visitors may wait in the department waiting area or hospital lobby while the patient is having his/her procedure.
  • Behavioral Health Unit - One visitor per patient per day between the hours of 6 p.m. and 7 p.m. Arrangements for visitation are by appointment with the unit staff.
  • Eating Disorders Unit - One visitor per patient per day between the hours of 7:30 p.m. and 8:30 p.m. Arrangements for visitation are by appointment with the unit staff.
  • Outpatients - Adult outpatients may be accompanied by one visitor. Pediatric outpatients may be accompanied by two visitors. Visitors may wait for the patient in the department waiting area or hospital lobby while the patient is having their procedure.

Visitors may not be present during procedures or in the recovery room, except for pediatrics, childbirth, and patients with an intellectual, developmental or other cognitive disability.

Visitation exceptions may be made in certain circumstances, including for patients with special needs and in end of life situations. Two visitors may visit at the same time for end of life.

Clergy members are asked to follow the hospital’s guidelines for visitation.

Safety Measures

All approved visitors will be screened at the entrance prior to being given a visitor pass. If a visitor presents with cold or flu-like systems, that individual will not be allowed to visit or stay in the building. All visitors will be asked if they have been advised to self-quarantine because of exposure to someone with COVID-19. If any visitor has been advised to self-quarantine, they will not be allowed to visit. All visitors will be asked if they have been advised to isolate due to COVID-positive status in the last 10 days. If any visitor has been advised to isolate, they will not be allowed to visit.

In addition to the above, gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeteria or restaurants on campus will not be allowed.

All approved visitors must wear a mask at all times and should wash their hands with soap and water or use hand sanitizer before and after visiting.

Personal Protective Equipment (PPE)

All visitors will be required to wear a facemask. They may wear their own facemask/covering upon arrival to and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC). If they do not have their own facemask/covering they will be provided one.

If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

* Facemasks with valves will not be permitted.

Prior to and During the Visit

  • All visitors must perform hand hygiene before visiting a patient.
  • Once in the hospital or facility, visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.
  • If an aerosol-generating procedure needs to be performed on a patient, the visitor must leave the room during the procedure and for one hour after the procedure is complete.
  • All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

Robert Wood Johnson University Hospital Somerset understands that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities. Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient. With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, Facetime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.

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