Patients & VisitorsVisiting Hours and Guidelines

Important Information About Visitation Guidelines

at Robert Wood Johnson University Hospital, The Bristol-Myers Squibb Children's Hospital and the Jack & Sheryl Morris Cancer Center

Parking at the New Brunswick Campus

Effective December 1, 2025

The safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of the following guidelines before visiting Robert Wood Johnson University Hospital (RWJUH) in New Brunswick, The Bristol-Myers Squibb Children’s Hospital (BMSCH) at RWJUH, and the Jack & Sheryl Morris Cancer Center.

We are operating on a normal care schedule.

If there are changes to your care plan, your provider and the hospital will notify you immediately.

Valet Parking is available at:

• RWJUH Main Entrance, Monday to Friday, 5 a.m. to 5 p.m., Saturday and Sunday, 8 a.m. to 3 p.m.
NOTE: The main lobby valet service will be closed for a week starting on Thursday, 8/21/2025 at 6pm, and then reopened on Thursday, 8/28/2025 at 5am as a result of construction.
Valet service will be available at the children's hospital and at the ED starting from 5am to 5pm, with 24/7 vehicle retrieval. (Note: all patient pick-ups will be done at the ED).
• RWJUH Emergency Department, 24 hours a day, 7 days a week
• BMSCH Entrance, Monday to Friday, 6 a.m. to 5 p.m.
• Jack & Sheryl Morris Cancer Center, 15 Division Street entrance: Monday to Friday, 5:00 a.m. to 8 p.m., Saturday, 7 a.m. to 6 p.m. Self parking is available 24 hours a day, 7 days a week
• Ambulatory Medical Pavilion, 210 Somerset Street, Monday to Friday, 7 a.m. to 5:30 p.m.

Vehicle retrieval is provided 24 hours a day, 7 days a week at all locations.

Masking

In response to an increase in key viral benchmarks across RWJBarnabas Health and the region, and in support of the total wellbeing of our communities, patients and colleagues, RWJBarnabas Health has implemented the following masking protocols at all system locations, effective Monday, December 1.

Inpatient Care Locations

  • Physicians, providers and staff – Face masks must be worn when providing direct care to patients. All staff can also choose to wear a mask at any time.
  • Patients – All inpatients who are able to will be required to wear a face mask when leaving their room and can also choose to wear a mask at any time.
  • Visitors, volunteers and vendors – Face masks must be worn at all times in the presence of patients when at an RWJBarnabas Health facility.
  • Every patient has the right to request physicians(s), provider(s) and/or staff wear a mask when treating them. If a request is made, physicians(s), provider(s) and/or staff are required to comply.

Outpatient and Medical Group Care Locations

  • Masking will be required for all patients who present with respiratory symptoms, as well as all staff members and providers caring for them.
  • Masking is strongly encouraged for all physicians, providers, staff,c patients, visitors and vendors at all times when in the presence of patients.
  • Outpatient and Medical Group sites can make the decision to require universal masking at their location if they determine this is in the best interest of the patient population they serve, such as a location primarily serving immunocompromised patients.
  • Every patient has the right to request physicians(s), provider(s) and/or staff wear a mask when treating them. If a request is made, physicians(s), provider(s) and/or staff are required to comply.

We will remain vigilant in monitoring benchmarks and may adjust policies accordingly to ensure the safety of our workforce and communities.

As always, we encourage you and our communities to take steps to reduce the spread of contagious illnesses by remaining up-to-date with appropriate vaccinations and boosters; choosing to wear a mask if you aren’t feeling well and/or have been exposed to someone with COVID-19, influenza and/or another contagious illness; and observing isolation guidelines when appropriate.

Visiting Patients

We're excited to welcome you. Please be aware of our guidelines for visiting:

Robert Wood Johnson University Hospital

Visitation hours are daily from 8 a.m. to 8 p.m. for adult patients.

There are no current age restrictions on visitors. We ask that you follow our health screening guidelines regarding exposure to contagious respiratory illnesses and flu. Masks will be provided upon arrival for those who do not have one (no cloth masks or masks with exhalation valves are permitted).

  • Adult Inpatient Non-COVID Units: Patients will be allowed two visitors.
  • Adult COVID-19 Positive Patients: Patients that are on isolation protocols for COVID-19 infections may have one visitor at the bedside. Visitors must follow Personal Protective Equipment protocols, as instructed by the unit nurses.
  • Emergency Department: Patients may be accompanied by one person.
  • Same Day Surgery, Outpatient Procedures, or Outpatient Services: One person may accompany the patient and remain in the waiting area.
  • Maternity Center:
    • Labor & Delivery: Two designated support people are permitted throughout the delivery.
    • Mother/Baby: Two visitors in addition to banded support person are welcome in the Mother-Baby unit.
    • All visitors must be 18 years or older.

The Bristol-Myers Squibb Children’s Hospital

  • General Pediatric, Adolescent, and Pediatric Hematology and Oncology Unit
    • Parents and guardians may stay with the patient 24 hours, a day 7 days a week.
    • Visitors are welcome daily from 10 a.m. to 8 p.m.
    • Children of all ages are welcome.
    • No more than four visitors at the bedside at any given time.
  • Pediatric Intensive Care Unit (PICU)
    • Parents and guardians may stay with the child 24 hours a day, 7 days a week.
    • Children of all ages are welcome.
    • Additional visitors welcome, with no more than two at a time at the bedside.
  • Neonatal Intensive Care Unit (NICU)
    • Parents/guardians may visit 24 hours a day, 7 days a week.
    • At this time, sibling and all child visitation is suspended due to flu season.
    • No more than three visitors at a time at the bedside.
  • Pediatric Emergency Department
    • Parents and siblings may accompany patient at all times.
    • One visitor/support person is welcome in addition to parents and siblings.

Jack & Sheryl Morris Cancer Center

  • As of June 23, 2025, all outpatient cancer care services will be provided at the Jack & Sheryl Morris Cancer Center.
  • Hours of operation are Monday to Friday, 7 a.m. to 7:30 p.m., and Saturdays in Adult Infusion, 7 a.m. to 5:30 p.m.

Exceptions to these guidelines will be made for patients with an intellectual, developmental or other cognitive disability and for hospice or end of life situations.

Let’s Work Together to Keep Your Belongings & Valuables Safe

The safest place for your belongings and valuables is home. We strongly encourage taking the following steps:

  • Send valuables and clothing home with a family member or trusted friend.
  • If you are unable to send your belongings and valuables home, please label belongings with your name and phone number and notify our staff.
  • Never put valuables on your bed, stretcher, or dining trays.
  • The hospital is not responsible for lost items and will not replace them.

Safety Measures

Upon checking in, please let a member of our team know if you are experiencing any of the following:

  1. If you have a fever or have felt feverish in the last 24 hours or are experiencing COVID-19 or flu-like symptoms. Possible symptoms include, but are not limited to:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
  2. If you have been diagnosed with COVID-19 (or another contagious respiratory illness, such as influenza or RSV) within the last 10 days.
  3. If you have had close contact with someone with COVID-19 infection (or another contagious respiratory illness) in the last 10 days even if you are asymptomatic.

    Prior to and During the Visit

    All visitors must perform hand hygiene before visiting a patient.

    All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

    We understand that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities.

    Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient.

    With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

    When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

    In-Room Virtual Visits

    We thank you in advance for your understanding and patience.