Patient and Family Advisory Council Improves Safety, Quality and the Patient Experience
Working Together to Serve Our Communities Better at Cooperman Barnabas Medical Center
At Cooperman Barnabas Medical Center we are committed to listening to the voices of our patients and their family members and acting on their feedback to improve the patient experience.
The PFAC Mission
The PFAC is dedicated to strengthening collaboration between patients and family members and the health care team to enhance Cooperman Barnabas Medical Center's ability to deliver the highest standard of safe, comprehensive and compassionate care.
What Does a PFAC Do?
The PFAC helps to improve programs, services and policies within the organization and promote a culture of patient- and family-centered care. Our PFAC helps us learn from patients' diverse perspectives and firsthand experiences and integrate their ideas into service delivery and quality improvement efforts. PFAC members work closely with our Patient Experience Team, connecting the patients and families with medical staff, clinicians and administrators as partners to improve care delivery.
Our PFAC is composed of four subcommittees, each of which are making important contributions to the patient experience. Visit the links below for an overview of each subcommittee and its activities and achievements.
- Maternity Family Advisory Council
- NICU Family Advisory Council
- Oncology Patient and Family Advisory Council
- Parkinson’s Disease Family Advisory Council
- Transgender Patient Family Advisory Council
For more about how PFACs have been making quality improvements across the RWJBarnabas Health system, visit our Accomplishments page.
If you have been a patient or are a family member of a patient who has been treated here, we invite you to join our PFAC. For more information or to apply to join an advisory council, please call us at (973) 322-5459.
