Important Information About Visitation Guidelines

at Robert Wood Johnson University Hospital Hamilton

Woman wearing a mask is having her temperature taken while visiting the hospital The safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of the following newly revised guidelines before visiting Robert Wood Johnson University Hospital (RWJUH) Hamilton.

No visitors will be allowed for inpatients or patients in the Emergency Department until further notice.

Patients arriving for emergency or inpatient services will be asked to provide contact information for a family member or friend who will receive updates on the patient’s care.

Visitation exceptions may be made in certain circumstances:

  • Patients with Special Needs
    One caregiver may accompany a patient with intellectual, developmental or other cognitive disabilities. An aide may also be permitted if the patient requires one.
  • Emergency Department
    Pediatric patients may be accompanied by one adult.
  • Same Day Surgery or Ambulatory Procedures
    Patients may have one support person with them prior to and after the procedure. The support person may remain with the patient through the initial intake process and may rejoin the patient for the discharge process. The support person will receive a phone call to rejoin the patient upon discharge.
  • Outpatients
    May be accompanied by one adult. An aide may also be permitted if the patient requires one.
  • End-of-Life Care
    Patients receiving end of life care may have one (1) visitor at a time for duration of stay. (effective 12/17/20)

COVID-19 Patient Visitation

Visitation for patients with confirmed COVID-19 is not permitted.

Temperature, Symptom and Travel Screening

Approved visitors will be screened for the following and may not be allowed to visit or stay based on:

  • Temperature
  • Recent international travel history; anyone who has traveled within the last 14 days from states identified on the New Jersey Department of Health (NJDOH) travel restriction list or who has returned from international travel within the last 14 days will not be allowed to visit
  • Recent domestic travel to areas with widespread COVID-19 infection
  • Contact with individuals with known COVID-19; If any visitor has been advised to self-quarantine, they will not be allowed to visit
  • Cold or flu-like symptoms

Personal Protective Equipment (PPE)

All visitors will be required to wear a face mask. They may wear their own face mask/covering upon arrival to and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC). If they do not have their own face mask/covering they will be provided one.

At the time of entrance, all visitors will be provided instruction on how to wear face masks. An instruction sheet is posted throughout our facilities.

If an individual is permitted to visit a COVID-19-positive patient because of extenuating circumstances or if a patient is on isolation precautions, they will be provided with and must wear appropriate PPE as recommended by the CDC. Staff will direct the visitor on the appropriate PPE.

If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

* Facemasks with valves will not be permitted as the valves allow unfiltered air to be released. This does not protect others from bacteria spread, per the CDC.

Prior to and During the Visit

All visitors must perform hand hygiene before visiting a patient.

Once in the hospital or facility, visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.

If an aerosol-generating procedure needs to be performed on a patient, the visitor must leave the room during the procedure and for one hour after the procedure is complete.

All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

Gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeterias or restaurants on campus is not permitted.

RWJBH understands that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities.

Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient.

With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.

Patient Stories

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