Important Information About Visitation Guidelines

at Robert Wood Johnson University Hospital Hamilton

Woman wearing a mask is having her temperature taken while visiting the hospital

The safety and well-being of our patients, visitors and staff is our number one priority. In following the NJHA Visitation Guidance, Robert Wood Johnson University Hospital (RWJUH) Hamilton is transitioning to revised visitor policies in response to increased COVID-19 hospital admissions and the circulating Delta variants. Please be aware of these changed guidelines before visiting RWJUH Hamilton.

  • ALL patients may have one (1) visitor. They must follow requirements on masking, symptom screening and other precautions.
  • No visitors for patients with COVID-19, except for circumstances approved by the care team.
  • PLEASE NOTE: Extenuating circumstances (such as pediatric patients, patients who require an aide or assistant, or end-of-life) will be considered for exceptions to this policy based on the best interest and needs of the individual patient.
  • Hospitals are required to allow a designated support person to be with a disabled patient, in both the emergency room and during hospitalization, regardless of the reason for the hospitalization, for patients for whom a support person has been determined to be medically necessary. For these patients, especially with prolonged hospitalizations, the patient or family/caregiver may designate two (2) support people; but only one support person may be present at a time.

We require the following safety precautions for all visitors:

  • All visitors must be 18 years of age or older, except for exceptions approved by the care team.
  • All visitors are required to wear the appropriate personal protective equipment, provided at the security desk at the hospital entrance.
  • All visitors must undergo symptom screening upon entering the hospital.
  • All visitors must perform hand hygiene before visiting a patient.
  • All visitors must comply with hospital requirements to minimize the potential spread of infection.

Approved visitors will be screened for the following and may not be allowed to visit or stay based on:

  • Recent international travel history
  • Contact with individuals with known COVID-19
  • Cold or flu-like symptoms

While we are sensitive to the difficulties facing loved ones of hospitalized patients, our healthcare providers must keep patient and staff safety paramount at this unprecedented time. We encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

Safety Measure: Symptom Screening

All visitors will be screened and may or may not be allowed to visit or stay based on:

COVID-19 Exposure

  • If any visitor has been diagnosed with COVID-19 in the last 10 days or has been advised to self-quarantine because of exposure to someone with COVID-19 in the last 14 days, they will not be allowed to visit.

Personal Protective Equipment (PPE)

  • All visitors are required to wear the appropriate personal protective equipment, provided at the Security desks at the hospital entrances. They may wear their own face mask/covering upon arrival to and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC). If they do not have their own face mask/covering they will be provided one.
  • At the time of entrance, all visitors will be provided instruction on how to wear face masks. An instruction sheet is posted throughout our facilities.
  • If an individual is permitted to visit a COVID-19-positive patient because of extenuating circumstances or if a patient is on isolation precautions, they will be provided with and must wear appropriate PPE as recommended by the CDC. Staff will direct the visitor on the appropriate PPE.
  • If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

* Face masks with valves will not be permitted as the valves allow unfiltered air to be released. This does not protect others from bacteria spread, per the CDC.

Prior to and During the Visit

  • All visitors must perform hand hygiene before visiting a patient.
  • Once in the hospital or facility, visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.
  • If an aerosol-generating procedure needs to be performed on a patient, the visitor must leave the room during the procedure and for one hour after the procedure is complete.
  • All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.
  • Gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeterias or restaurants on campus is not permitted.

RWJBH understands that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities.

Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient.

With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.

Patient Stories

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