Important Information About Visitation Guidelines

at Jersey City Medical Center

Effective April 1, 2024

The safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of our visitation guidelines before visiting Jersey City Medical Center, a facility of RWJBarnabas Health.

Jersey City Medical Center has open visitation hours. Do not visit if you are sick or feeling unwell. Patients in semi-private, two (2) bedded rooms must consider night time rest and privacy of the other patient overnight.

Adults

  • Labor and Delivery: Two (2) visitors per patient.
  • Post-partum/Mother-Baby: Two (2) visitors per patient. Overnight accommodations available for one (1) person.
  • Med / Surg Units: Two (2) visitors per patient.
  • Critical Care: Two (2) visitors are permitted from 7am to 11pm; Restricted visiting hours may be requested under the nurse's clinical discretion for the safety of the patient. No eating or drinking at the bedside.
    Extenuating circumstances to the guidelines and individual requests will always be considered based on the best interest and needs of the individual patient.
  • Behavioral Health: One visitor during specialized visitation hours with pre-scheduled appointment. All visitors must be 18 years or older.
  • Emergency Department: One (1) visitor per patient.

Pediatrics

  • Pediatric Inpatient: Two (2) parents or guardians.
  • NICU: Two (2) parents or guardians.
  • Pediatric Emergency Room: Two (2) parents or guardians.

Ambulatory Facilities / Same Day Surgery

  • Same Day Surgery: Two (2) visitors per patient.
  • Ambulatory Centers: Two (2) visitors per patient.

Special Circumstances

  • Patients with disabilities where the disability may be due to intellectual or cognitive disability: Two (2) designated support persons are allowed to remain with the patient.
  • COVID-19 Positive Inpatients: Visitation restricted.

Extenuating circumstances to the guidelines and individual requests will always be considered based on the best interest and needs of the individual patient.

We encourage family members and friends to also consider alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

Safety Measures

All visitors are expected to adhere to the following safety protocols:

  • Clean your hands before and after your visit.
  • Be aware of maintaining physical distancing.

If a visitor presents with cold or flu-like systems, that individual will not be allowed to visit or stay in the building. All visitors will be asked if they have been advised to self-quarantine because of exposure to someone with COVID-19. If any visitor has been advised to self-quarantine, they will not be allowed to visit. All visitors will be asked if they have been advised to isolate due to COVID-positive status in the last 10 days. If any visitor has been advised to isolate, they will not be allowed to visit.

In addition to the above, gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeteria or restaurants on campus will not be allowed.

Personal Protective Equipment (PPE)

Effective April 1, 2024, masking is optional for staff, providers, patients, visitors, volunteers and vendors.

Please note:

  • Masking may still be required for certain patients on standard infection prevention protocols, and/or on units responsible for the care of vulnerable patients at the determination of each site.
  • Masks continue to be available to staff, providers, patients, visitors, volunteers and vendors in our facilities.
  • Masking is requested of all patients who present with respiratory symptoms, if tolerated, as well as all staff members and providers caring for them.
  • Should a patient request their caregivers wear a mask, staff and providers are expected to comply.

When indicated, individuals may wear their own face mask/covering. If they do not have their own face mask/covering they will be provided one. While cloth masks are permitted, surgical masks are preferred.

The following are NOT PERMITTED as face covering as they do not protect others from bacteria spread, per the CDC:

  • masks with a vent/valve
  • gaiters
  • handkerchiefs

An instruction sheet for how to wear face masks is posted throughout our facilities.

If an individual is permitted to visit a COVID-19-positive patient because of extenuating circumstances or if a patient is on isolation precautions, they will be provided with and must wear appropriate PPE as recommended by the CDC. Staff will direct the visitor on the appropriate PPE.

If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

Prior to and During the Visit

All visitors must perform hand hygiene before visiting a patient.

Once in the hospital or facility, permitted visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.

If an aerosol-generating procedure needs to be performed on a patient, the visitor must leave the room during the procedure and for one hour after the procedure is complete.

All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

Jersey City Medical Center and RWJBH understands that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities.

Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient.

With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.

Patient Stories

  • “They were all so supportive”

    Frank
    Read More
  • “Her health problem was very stressful for us, but that’s all gone now — because she’s OK.”

    Stephanie
    Read More
  • “I’ve always had a good feeling about the hospital, and when I spoke to the people at the transplant center, I felt at ease. The staff was wonderful.”

    Anthony
    Read More

Patient Stories

  • Watch Testimonial
  • Watch Testimonial
  • Watch Testimonial