Satisfaction & Concerns

Our Patient Experience Promise

Our goal is to deliver high quality, compassionate, family-centered-care. Our patients come first, and we are committed to ensuring each patient experiences superior service.

Everyone of our employees, no matter their title or job description, plays a role in shaping and enhancing our patients' experiences. We expect all of our staff to do what is in the best interest of our patients and their families every day, in every moment.

We always have time for our patients and we work together as a team to care for all aspects of their needs.

We are privileged that you have chosen us for your health and wellness needs and pledge to provide the highest quality of care in an empathetic, kind and respectful manner.

To share your patient experience with us, or to recognize a team member or department for providing exceptional service while you were with us, please contact:

Monmouth Medical Center Southern Campus

Our Patient Satisfaction Department at 732-886-4600

  • In addition, Monmouth Medical Center Southern Campus is accredited by The Joint Commission. If any concern cannot be resolved by working with one of our administrators, individuals are encouraged to contact The Joint Commission, by calling 1-800-994-6610 or by e-mail at complaint@jointcommission.org

Patient Stories

  • “Every person was just fabulous! I was able to keep positive because they were so great. They treated me like a priority and the care was exceptional. The staff really deserves to be recognized.”

    Dorothy
    Read More
  • "The team has always gone out of their way to keep me and my family informed."

    Barbara
    Read More
  • We had just returned from vacation on a cruise and I couldn’t walk or get out of bed. I am very lucky that Monmouth South is just a few miles from home.

    Warren
    Read More

Patient Stories

  • Watch Testimonial
  • Watch Testimonial
  • Watch Testimonial