Patient Account Representatives Job Fair

Description and Requirements:

The Patient Accounts Representative position supports the reduction of Accounts Receivables. The Representative may also perform a variety of duties including assisting patients directly with their bill or other financial aspects of their hospital service, correspondence response, billing and rebilling, certain denial issues, prompt handling of A/R credits and trend monitoring. Takes actions that will support maximization of collection of balances due or account resolution from all sources. Meets Quality and Productivity expectations. Facilitate account resolution. Accurately identify, follow-up on, or correct billing errors, lower than expected reimbursement, or denials for correction for submission or resubmission to patients and/or insurance carriers. Accurately perform actions on accounts that will result in the least amount of time and effort to bring an account to resolution based on job specific priority matrix. Timely identify, research, and resolution any issues that may cause delays in payment or account resolution. Identify and recommend opportunities to improve collections and follow-up activities. Works collaboratively across teams, with peers, and revenue cycle departments. When asked, performs other duties as assigned to support revenue cycle operations

  • 1-2 years of experience in a collections or healthcare business office environment
  • Excellent verbal communication and negotiation skills with an emphasis on customer service
  • Excellent computer and multi-tasking skills
  • Ability to identify an issue, examine options, and provide an effective solution
  • High school diploma or equivalent
  • Knowledge of computer billing systems
  • Working knowledge of Excel

When they arrive at the building candidates must enter in door #30, stop at security and sign in. From there each candidate will be directed to the breakroom where they will complete paperwork and begin the interview process.

All Candidate must bring a copy of their resume.

Business Casual attire is required

Candidates do not have to pre-register

RWJBarnabas Health - Monmouth Park Corporate Center

2 Crescent Place

Oceanport, NJ 07757

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