Important Information About Visitation Guidelines

at Jersey City Medical Center

Updated February 10, 2022

Woman wearing a mask having her temperature taken while visiting the hospital

The safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of our visitation guidelines before visiting Jersey City Medical Center, a facility of RWJBarnabas Health:

  • Inpatient acute care units: One visitor allowed.

  • Emergency Department: One visitor allowed.

  • Maternity/Labor and Delivery: One birth partner; in addition to the birth partner, a doula is also permitted throughout labor and delivery and the entire post-partum length of stay.

  • Post-partum/Mother-Baby: One visitor at a time, in addition to the birth partner.

  • Pediatric units: Two parents or guardians; siblings may be permitted for end of life.
  • Neonatal Intensive Care Units: Two parents/support persons are permitted.
  • Surgery: Provided social distancing can be accomplished, one visitor is allowed for surgery and procedure patients until the patient is taken to the pre-op area. One visitor is allowed when patient is in recovery and preparing for discharge.
  • End-of-life: Two visitors may visit at the same time.

  • COVID-19-positive patients: No visitors are permitted except for circumstances approved by the care team.

  • Immunocompromised patients: No visitors are allowed except for circumstances approved by the care team.
  • Behavioral Health: No visitors are permitted.
  • Pediatric psychiatric patients: Only one when a mutual agreement between the care team and the parents/guardian has been reached.
  • Patients with disabilities where the disability may be due to altered mental status, intellectual or cognitive disability, communication barriers or behavioral concerns: One designated support person is allowed to remain with the patient.
  • All visitors 18 years of age and under: Will not be permitted.

We encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, Facetime, Skype and other means.

Extenuating circumstances to the temporary guidelines and individual requests will always be considered based on the best interest and needs of the individual patient. These extenuating circumstances include but are not limited to:

  • Patients on hospice or at the end of life
  • Patients who are critically unstable
  • Patients undergoing surgery or procedures (ONE single-time visitor immediately after the procedure may be permitted)
  • Patients in need of a medical guardian or decision-maker
  • At the discretion of the hospital, one visitor may be able to accompany a patient in Ambulatory Care or other outpatient areas

Safety Measures

All approved visitors will be screened at the entrance prior to being given a visitor pass. If a visitor presents with cold or flu-like systems, that individual will not be allowed to visit or stay in the building. All visitors will be asked if they have been advised to self-quarantine because of exposure to someone with COVID-19. If any visitor has been advised to self-quarantine, they will not be allowed to visit. All visitors will be asked if they have been advised to isolate due to COVID-positive status in the last 10 days. If any visitor has been advised to isolate, they will not be allowed to visit.

In addition to the above, gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeteria or restaurants on campus will not be allowed.

All approved visitors must wear a mask at all times and should wash their hands with soap and water or use hand sanitizer before and after visiting.

Personal Protective Equipment (PPE)

All visitors will be required to wear a facemask. They may wear their own face mask/covering upon arrival to and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC). If they do not have their own face mask/covering they will be provided one. While cloth masks are permitted, surgical masks are preferred.

The following are NOT PERMITTED as face covering as they do not protect others from bacteria spread, per the CDC:

  • masks with a vent/valve
  • gaiters
  • handkerchiefs

At the time of entrance, all visitors will be provided instruction on how to wear face masks.

An instruction sheet is posted throughout our facilities.

If an individual is permitted to visit a COVID-19-positive patient because of extenuating circumstances or if a patient is on isolation precautions, they will be provided with and must wear appropriate PPE as recommended by the CDC. Staff will direct the visitor on the appropriate PPE.

If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

Prior to and During the Visit

All visitors must perform hand hygiene before visiting a patient.

Once in the hospital or facility, permitted visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.

If an aerosol-generating procedure needs to be performed on a patient, the visitor must leave the room during the procedure and for one hour after the procedure is complete.

All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

Gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeterias or restaurants on campus is not permitted.

Jersey City Medical Center and RWJBH understands that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities.

Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient.

With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.

Patient Stories

  • “Find a surgeon you’re comfortable with and have the TAVR procedure. It makes a big difference in your life.”

    Helen
    Read More
  • “I pretty much slept through the whole night, with some tossing and turning. The whole process was very smooth.”

    Jesse
    Read More
  • "They have an outstanding group of compassionate professionals.”

    Margaret
    Read More

Patient Stories

  • Watch Testimonial
  • Watch Testimonial
  • Watch Testimonial