Telehealth

Prior to your Telehealth Visit with Children's Specialized Hospital, we'd like to share some important information you should know for your appointment:

  • Your provider will meet with you and your child virtually, learning about your concerns and gaining an understanding of your child's skills and needs.
  • Your provider will be able to problem solve with you, and provide recommendations regarding interventions to help your child, including therapies or educational services.
  • If you have been approved for a telehealth phone visit instead of a telehealth video visit, please note the phone call may come from a blocked number or our main number - (888) 244.5373.
  • Please ensure you're using Safari, Chrome or Firefox to enter your provider's virtual waiting room.

**Please keep in mind provisions of specific new diagnoses may not be possible until an in-person evaluation can be completed. In addition, though medication may be a helpful treatment for your child, initiation of new medication must be completed safely. Therefore, we cannot initiate medication until an in-person visit occurs.


Insurance Information

  • Please be advised that a representative from our insurance verification and authorization team will review your benefit coverage and any changes during the pandemic prior to your scheduled appointment.
  • Our insurance team will contact you to let you know what is covered and if there will be any out of pocket costs.
  • Please ensure you are checking your email as well as any texts or phone calls received from us as it may be our insurance department trying to reach you to discuss benefits.
  • As always, please check your benefit coverage with your insurance company.

Scheduling Information

  • Should you need to reschedule your telehealth appointment, please call (888) 244-5373 and follow the prompts.

Patient Portal

  • Please visit our patient portal for additional information regarding your visit.
  • If you have never signed into the Patient Portal and need a code, please send your child's name, date of birth, and a copy of your state ID to PatientFormsNorth@rwjbh.org (for appointments in Clifton, Jersey City, Newark, Warren or Mountainside) or PatientFormsSouth@rwjbh.org (for appointments in Hamilton, New Brunswick, Toms River, or Egg Harbor Township).

Assessments and Forms

For all New Patient Neurology and/or Neurodevelopmental Evaluations, please complete the below forms based on your child's age and email them to PatientFormsNorth@rwjbh.org (for appointments in Clifton, Jersey City, Newark, Warren or Mountainside) or PatientFormsSouth@rwjbh.org (for appointments in Hamilton, New Brunswick, Toms River, or Egg Harbor Township).

For all New Patient Psychiatry Evaluations, please complete the below forms and email them to: PatientFormsNorth@rwjbh.org (for appointments in Clifton, Jersey City, Newark, Warren or Mountainside) or PatientFormsSouth@rwjbh.org (for appointments in Hamilton, New Brunswick, Toms River, or Egg Harbor Township).

For all New Patient Physiatry Evaluations, please complete the below form and email it to: PatientFormsNorth@rwjbh.org (for appointments in Clifton, Jersey City, Newark, Warren or Mountainside) or PatientFormsSouth@rwjbh.org (for appointments in Hamilton, New Brunswick, Toms River, or Egg Harbor Township).

For all Occupational Therapy, Physical Therapy, and/or Speech Therapy Evaluations, please email a copy of your prescription 4 business days before your appointment to PatientFormsNorth@rwjbh.org (for appointments in Clifton, Jersey City, Newark, Warren or Mountainside) or PatientFormsSouth@rwjbh.org (for appointments in Hamilton, New Brunswick, Toms River, or Egg Harbor Township).


Additional Resources

Doxy.me Resources

Consent Forms

More information on our Telehealth Services
To learn more about our Telehealth services, click here.

Patient Stories

  • “I enjoyed Physical Therapy with my Therapist Zack the most!” shares Jayson. “The therapy was always fun. He would have me balance on one leg while we played Uno, we would play catch. It was awesome!”

    Jayson
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  • “As a parent, my sole purpose in life is to make my child happy,” said Diana, Eduardo’s mom. “For him, I always want to make the impossible possible.”

    Eduardo
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  • “As a mom, I had to have trust in my daughter and in her care team that she would gain enough strength to be independent again, and here she is today, a true fighter. She did it,” said Lauren.

    Amelia
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Patient Stories

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