During an Outpatient Visit

little boy playing with toy Therapy, physician visits, psychology services, and subspecialty services are all part of the wide range of outpatient services available at our hospital’s thirteen sites. Here, we aim to provide you with the best tools to help you and your child prepare for your outpatient visit.

Welcome Letter (English pdf, Spanish pdf)

Before Your Visit:

  1. Request an appointment quickly and easily online
  2. Fill out the My Medication List and keep it in your wallet or purse. Share it with your doctors, pharmacist, and other healthcare professionals at ALL visits.
  3. Bring your insurance card, referral (if required by insurance), prescription(s) and any related information.
  4. If you are scheduled for services with a physician or nurse practitioner please provide a list of all medications and dosages (including over the counter medications) your child is currently receiving to help us service you better.
  5. Read the list of Frequently Asked Questions for your child’s visit. These include important information for you to know before you come.
  6. Complete the below assessments and forms prior to your visit - they should be completed and emailed back to us within 2 business days before your appointment.
  7. If it is necessary for someone other than the parent or legal guardian to bring your child to his or her appointment, please complete an Authorization to Accompany Form (English), Authorization to Accompany Form (Spanish) and submit it to: PatientFormsNorth@rwjbh.org (for appointments in Clifton, Jersey City, Newark, Warren or Mountainside) or PatientFormsSouth@rwjbh.org (for appointments in Hamilton, New Brunswick, Toms River or Egg Harbor Township) no less than two business days before your child’s appointment. If the parent/legal guardian is not able to attend the visit, we ask that you try to be available by phone on the day of the appointment.
  8. Prior to arriving at your visit, check-in from your smartphone, tablet or laptop by clicking the link sent to your email and texts. For more details, view our How to Check-in From Home Guide along with the list of Frequently Asked Questions.

Our Locations

Click here to see all our locations, find contact information, and get directions.

Patient and Family Satisfaction

Your feedback is very important to us. During your rehabilitation visit, we hope to provide excellent care and customer service. We partner with Press Ganey, a survey company, to measure satisfaction. You may receive this survey in the mail. We hope you will discuss any concerns with any member of our team, and return the survey when you receive it.

Research Studies

Patient Stories

  • Everyone at CSH made me feel like my opinions and concerns were being heard, they explained every step and gave us lessons to apply at home.

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  • "There are people at CSH that want to help you. When we answer that phone and open that door, we want to help make your child’s life a little bit better. We want to take some of that strain and pressure off you and make your life a little bit easier."

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  • It was hard being in the hospital for so long, but we were grateful that CSH allowed parents to stay. The hospital had a family lounge, game nights, and lots of ways to keep the parents informed. We had weekly meetings with his care team and received daily ...

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Patient Stories

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