Chinese Medical Program


at Robert Wood Johnson University Hospital Somerset​

Joanne Chan, Patient Navigator

Joanne Chan
Patient Navigator

Robert Wood Johnson University Hospital Somerset has launched a new Chinese Medical Program with a bilingual patient navigator who will assist in coordinating care for Chinese patients.

The Chinese Medical Program is designed to ensure that we meet the medical needs of the growing Chinese American population in New Jersey. Our goal is to ensure that all patients get the care and services they need, with easy access to high quality inpatient and outpatient services, as well as free screenings, community education and low-cost preventive programs.

At Robert Wood Johnson University Hospital Somerset, our doctors are experienced in treating conditions that are prevalent in Asian American communities, such as heart disease, cancer and gastrointestinal disease, and we are committed to providing culturally and linguistically competent care.

Because communication is such an important part of the health care experience, we make sure that language differences don't present a barrier for our patients.

older asian couple

Contact Us

We Speak Your Language

Our bilingual Chinese staff is fluent in Mandarin, Cantonese, Toishanese and other Chinese dialects.

With one call to a patient navigator, you can ensure that a Chinese-speaking guide will help you through your health care journey.

Our Patient Navigator Is Here to Help

A patient navigator will guide you through the complex health care system. They can:

  • Assess your needs
  • Make appointments
  • Arrange round-trip transportation
  • Help fill out patient forms
  • Accompany you to treatments
  • Provide interpretation/translation

Services Provided by the Chinese Medical Program

  • Bilingual Chinese-speaking staff that understands your language and culture and can help you access the health and medical care services you want and need
  • Personalized case management services help take the stress and anxiety out of managing medical care so patients can concentrate on achieving and maintaining good health
  • Communication with your referring physician to keep them apprised of your medical care and any treatment that you undergo to enhance the continuum of your care
  • Physician liaisons that can help coordinate in-hospital care and services
  • Translation/interpretation services and support from a dedicated multi-dialect, bilingual staff for Chinese patients who are admitted to the hospital
  • Timely referrals and appointments for doctors and specialists, outpatient services, and additional tests and treatments

Specialty Family Care

In partnership with Rutgers Robert Wood Johnson Medical School and Rutgers Health, Robert Wood Johnson University Hospital Somerset also provides connections to culturally and linguistically appropriate primary care for Chinese families. Our patient navigators can recommend primary care physicians who can best serve your needs.

For questions or for help making an appointment, contact us today!