Diversity and Inclusion defined at Community Medical Center

Why Diversity and Inclusion?

Diversity and Inclusion are an important part of a well-rounded hospital. Our staff and Leadership need to represent and reflect our community and in doing so, Community Medical Center (CMC) will provide better, more appropriate health care delivery and services.

Key Definitions:

RWJBarnabas Health (RWJBH) defines diversity as a variety of patterns which includes but is not limited to values, customs, differences, and similarities.
Inclusion is a proactive approach to leveraging diversity by consciously inviting, welcoming, respecting, and engaging each other without bias. It enables us to harness the power of diversity to achieve its goals by intentionally embracing an expansive set of attitudes, attributes, cultures, and skills throughout the system.
Equity results from delivering high quality patient-centered care to our diverse patients and our diverse communities in ways that accommodate their cultural, social, and physical differences. It leads to helping one reach one’s full potential.

Cultivating Cultural Competency:

Our goal is to create an environment free of harm, focused on quality care resulting in helpful equitable outcomes in a mutually respectfully and courteous manner for all.

Workforce Optimization in Action:

We will achieve this goal in collaboration with our Board of Trustees, Hospital Leadership, Physicians and Staff. Building a culture of mutual respect for everyone is a strategic pillar intersecting with our high reliability organization (HRO) journey. We are committed to ensuring all colleagues, patients, patient family members and business associate interactions result in positive, harmless, helpful, inclusive and respectful experiences. Our ability to become a culturally competent health care provider depends on our success in fostering this cultural shift.

Operationalizing Diversity and Inclusion: Employee Engagement

Employee engagement began with cultural awareness; August of 2017, RWJBH began cultural awareness training with computer based learning. This was an initial system wide educational requirement that continues for new hires today. CMC formed a Diversity & Inclusion (D&I) committee around the same time to continue with education related to different cultural events. In February 2018, CMC established the Office of D&I and hired a Director of D&I to deploy focused leadership and accountability for developing and deploying strategic plan for CMC to achieve cultural competency.

The CMC Office of D&I (CMCODI), in collaboration with the Corporate Office of D&I (CODI), developed a strategic D&I goals for 2018 and beyond. The following is a list of the goals that the CMCODI is working to achieve.

Continue to deliver cultural awareness, knowledge, sensitivity and competency training for all leadership, physicians, and employees. CMC will establish business resource groups (BRGs) that will work to identify opportunities to enhance workforce and patient experiences while working at or visiting our facilities. The BRGs are described as follows:

Business Resource Groups:


P.R.O.U.D. is an acronym that stands for Promoting Respect, Outreach, Understanding and Dignity for the Lesbian, Gay, Bisexual, Transgender and Queer Plus community. Members either identity or support the LGBTQ+ community. This group is actively helping to raise awareness related to workplace and patient sensitivity for those who identify as LGBTQ+.

BRG Chair: Jason Jaworsky-Traina – Radiology
Email: Jason.Traina@rwjbh.org


C.A.R.E. is an acronym that stands for cultural Advocacy and Respect for Everyone regardless of race, ethnicity, gender, abilities, or religion. This group is actively helping to raise awareness related to workplace and patient sensitivity to ensure our ability to create and sustain a welcoming and safe environment for all people we work with and serve.

BRG Chair: Elizabeth Hernandez - ED Patient Access
Email: Elizabeth.Hernandez@rwjbh.org

G.E.L. is an acronym that stands for generational engagement in leadership for five plus generations in our workforce. This group is actively helping to raise awareness related to working with all five generations effectively and providing generationally sensitive patient-centered care.

BRG Chair: Pamela Clayton – Telecommunications
Email: Pamela.Clayton@rwjbh.org

E.P.N. is an acronym that stands for emerging professionals’ network. This group is actively helping to raise awareness related to providing career development and skill building opportunities for the employees to enhance skills and to prepare for career growth within CMC or RWJBH.

BRG Chair: Juan Ramirez – Laboratory
Email: Juan.Ramirez@rwjbh.org


V.E.T.S. is an acronym that stands for veterans engaging through service. This group is actively helping to raise awareness in the workplace and in patient-care about the sensitivities related to veterans’ and to honor and acknowledges them for their service to our country.

BRG Chair: Raymond Howard – Rehabilitation
Email: Raymond.Howard@rwjbh.org

Patient Stories

  • "I’d like to thank Nicole Starr, Alyssa Kuklo and all the other registered nurses and nurses’ aides for taking very good care of me. They truly made me feel special."

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  • "I’m stronger both physically and mentally."

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  • Nicole and CMC have not only gotten her speech on track, but they’ve given her the confidence to tackle anything that’s difficult in her life.

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