Important Information About Visitation Guidelines

at Community Medical Center

Woman wearing a mask having her temperature taken while visiting the hospitalThe safety and well-being of our patients, visitors and staff is our number one priority. Please be aware of the following newly revised guidelines for visiting:

Effective on Tuesday, June 1, 2021, visitation hours will be from 12 to 8 p.m. for non-COVID-19 patients. To ensure the safety of our patients, staff and visitors, two visitors will be permitted at a time per patient.

All visitors must be 14 years of age or older, except in certain circumstances, and are required to wear a mask or face covering. For everyone’s safety, COVID-19 symptom screenings are being conducted at all entrances. Masks will be provided upon arrival and must be worn for your entire stay at the hospital (no cloth masks or masks with exhalation valves are permitted).

Visitation exceptions may be made in certain circumstances:

  • Adult Inpatient Units
    Two visitors will be permitted at a time per patient.
  • Maternity
    Siblings and visitors 14 and above may visit during visiting hours.
  • Labor & Delivery Units
    24-hour visitation. Support persons allowed.
  • Emergency Department and Observation Unit
    24-hour visitation. Patients may be visited by one support person.
  • Same Day Surgery, Outpatient Procedures, or Outpatient Services
    One support person may remain with the patient through the initial intake process and then the support person may stay in a waiting area and rejoin the patient for the discharge process.

COVID-19 Patient Visitation

At this time, there will be no visitation for patients confirmed or suspected of having COVID-19 or patients who are immunocompromised.

Exceptions may be made for pediatric patients, patients with an intellectual, developmental or other cognitive disabilities and other extenuating circumstances such as hospice or end of life. Virtual visitation is available for COVID-19 positive patients. iPad devices are available to support family/patient visitation.

Safety Measures: Symptom Screening

All visitors will be screened for the following and may or may not be allowed to visit or stay based on:

  • Symptom Screening
    All visitors will be asked about symptoms and if they’ve had a fever in the last 24 hours upon entering any of our facilities. If they present with cold or flu-like symptoms they will not be allowed entry into the facility as recommended by the CDC.
  • COVID-19 Exposure
    If any visitor has been diagnosed with COVID-19 in the last 10 days or has been advised to self-quarantine because of exposure to someone with COVID-19 in the last 14 days, they will not be allowed to visit.

Personal Protective Equipment (PPE)

All visitors will be required to wear a face mask. They may wear their own face mask/covering upon arrival to and throughout their stay in the facility, as recommended by the Centers for Disease Control and Prevention (CDC). If they do not have their own face mask/covering they will be provided one (no cloth masks or masks with exhalation valves are permitted).

At the time of entrance, all visitors will be provided instruction on how to wear face masks. An instruction sheet is posted throughout our facilities.

If an individual is permitted to visit a COVID-19-positive patient because of extenuating circumstances or if a patient is on isolation precautions, they will be provided with and must wear appropriate PPE as recommended by the CDC. Staff will direct the visitor on the appropriate PPE.

If a visitor refuses to wear a mask or other PPE as indicated, that individual will be asked to leave the facility.

* Face masks with valves will not be permitted as the valves allow unfiltered air to be released. This does not protect others from bacteria spread, per the CDC.

Prior to and During the Visit

All visitors must perform hand hygiene before visiting a patient.

Once in the hospital or facility, visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave.

If an aerosol-generating procedure needs to be performed on a patient, the visitor must leave the room during the procedure and for one hour after the procedure is complete.

All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.

Gatherings of family members, friends and other acquaintances of the patient in family lounges, waiting areas, the lobby, cafeterias or restaurants on campus is not permitted.

Keeping You and Your Loved Ones Safe

RWJBH understands that a hospitalization can be a stressful and uncertain time for many. The visitation policy reflects our commitment to addressing the needs of our patients while prioritizing the safety of all those who enter our facilities.

Our staff and physicians are here to support you and your loved ones and will take into consideration any requests that are made beyond the parameters of this policy in the best interest of the patient.

With guidance from the New Jersey Hospital Association, New Jersey Department of Health, Centers for Disease Control and Prevention, and regional and local health departments, we are taking all the necessary steps to ensure the health, well-being and safety of our patients, our staff and the communities we serve.

When not available to visit, we encourage family members and friends to use alternative ways to interact with their loved ones, including phone calls, FaceTime, Skype and other means.

In-Room Virtual Visits

We thank you in advance for your understanding and patience.

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