Concierge Services


Seven Days per week 10 a.m.-6:30 p.m.
Located in the Main Lobby of Robert Wood Johnson University Hospital (RWJUH) or Dial Extension 7004

At The Bristol-Myers Squibb Children’s Hospital at Robert Wood Johnson University Hospital, we understand that being hospitalized can be hard for both patients and their families. It is our top priority to make sure that your time here is the best that it can be. To deliver on that commitment, we have created the Robert Wood Johnson Concierge Service to support you before, during and after your stay with us. RWJ Concierge Services is available to help create the most comfortable environment for patients, visitors and guests. From securing transportation to finding pet care to delivering items to ordering flowers and gifts, turn to Concierge to make your stay at The Bristol-Myers Squibb Children’s Hospital at Robert Wood Johnson University Hospital more comfortable.

For patients:

  • Transportation support (Taxi and car service options)
  • Business services – postage, notary, fax & copy
  • In-hospital errands
  • Pet services
  • Restaurant delivery

For visitors:

  • Gifts & flowers for the patient
  • Gift wrapping
  • Travel & transportation suggestions & booking hotels, car rentals, etc.
  • Area information
  • Referrals for support groups or volunteer opportunities

Contact Concierge Services

The Concierge Service desk is located in the main lobby of Robert Wood Johnson University Hospital and can be reached on-site by dialing extension 7004.

Concierge Services are available seven days per week 10 a.m.-6:30 p.m.