Family-Centered Care at BMSCH

At The Bristol-Myers Squibb Children’s Hospital (BMSCH), we follow the four core concepts established by the Institute for Patient- and Family-Centered Care:

  1. Dignity and Respect
    Healthcare practitioners listen to and honor family perspectives and choices. The family’s knowledge, values, beliefs and culture are respected and incorporated into all aspects of care.
  2. Information Sharing
    The healthcare team communicates complete and unbiased information in ways that ensure the family understands all of the information
  3. Participation
    Families are encouraged and supported to participate in the care of their child, and in decision making to the level that they are comfortable. Parents are viewed as partners in care, not visitors, and are allowed at bedside 24/7.
  4. Collaboration
    The medical team works with the family to determine the plan of care. Families are encouraged to share input and feedback on the hospital experience.

We consider the partnership between patients, their families, and members of the health care team an essential one. Our Family-Centered Care initiative aims to involve patients and families more fully in all levels of care, service and program development. Potential areas for involvement include:

  • Membership on the Patient and Family Advisory Council
  • Review of patient educational materials
  • Participation on hospital committees and task forces
  • Service as a peer mentor, or educator of hospital staff on the patient and family perspective

Our goal is always to provide you with the highest quality family-centered care. Your input and perspective is vital to continually shaping our policies and care practices. To honor the patient-family-care provider partnership, we consistently recruit dedicated volunteers who wish to share their experiences with hospital administration and other staff.

To learn more about volunteering as a potential adviser on our Patient and Family Advisory Council or other initiatives, please contact:

April Slowenski, BS, MEd, CCLS, CPMT, IAC
Family-Centered Care Coordinator
(732) 253-3135

Patient Stories

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Patient Stories

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