Jersey City Medical Center

Jersey City Medical Center (JCMC), a Vision of Performance Excellence 2015 award recipient, serves as a regional referral, teaching hospital and provides the highest level of care for women and infants, trauma, psychiatric and cardiac patients. The Medical Center mission is “Enhancing life” while focusing on the four pillars of patient safety, satisfaction, clinical quality and economic health. The JCMC Department of Pharmacy strives to support the mission of the Medical Center through a sound operational plan and clinical expertise.

Patient Safety:

JCMC is one of only 133 hospitals nationwide to receive eight consecutive “A” safety scores from the Leapfrog Group, a national watchdog group which promotes safety and quality in US hospitals. The pharmacy department uses a state of the art clinical information system (CIS) to ensure a safe medication process. The CIS allows for computerized prescriber order entry (CPOE) with evidence based order sets as well as bedside barcode medication administration (BCMA). On site repackaging machines allow for effective and timely bar coded unit dose medications to support BCMA. Medication distribution is optimized by use of automated dispensing cabinets (ADCs) in operating room suites and inpatient care areas. The Institute for Safe Medication Practices (ISMP) provides Targeted Medication Safety Best Practices for hospitals to identify, inspire, and mobilize widespread, national adoption of consensus-based best practices on specific medication safety issues. The pharmacy department has adopted changes to conform to ISMP’s suggested best practices. Over 95% of the pharmacy technicians are certified by the Pharmacy Technician Certification Board (PTCB). The technicians assist pharmacists by filling orders, delivering to patient care areas and ADCs, answering phones, and compounding sterile and non-sterile products. Centralized pharmacists answer phones, provide medication information, review patient labs, allergies and patient profile in the CIS prior to verifying medication orders, and oversee technician activities and compounding.

Patient Satisfaction:

JCMC continues to receive improved ratings from Hos-pital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction surveys. With six clinical decentralized pharmacists, in addition to one Rutgers faculty member, increasing direct patient contact time is a focus of the department. Pharmacists affect the patient perception of care through bedside patient counseling, providing education about pain reduction therapies, medication and discharge instructions.

Clinical Quality:

Clinical pharmacists are decentralized in the ICU, ED, psychiatry and medical-surgical patient care areas. An additional clinical pharmacist specializes in antimicrobial stewardship while the Rutgers faculty pharmacist focuses on anticoagulation and internal medicine. Residency trained and board certified experts in their respective fields, the pharmacists provide input on policy committees, drive evidence based CPOE order sets and participate in multidisciplinary medication rounds.

Economic Health:

Through prudent use and management of the 340B drug pricing program, JCMC pharmacy is able to maximize cost savings for the medications administered to the many outpatients served by the pharmacy. Outpatients are provided care in the Infusion and Cancer Center, imaging centers, eye, dental, wound care, psychiatric and pediatric clinics, services for the homeless and a comprehensive care clinic for patients with HIV. On the inpatient side, patient counseling is targeted to reduce patient readmissions and length of stay. With a focus on the continuum of care and population health, JCMC is able to drive down costs and reduce unpaid services.

Jersey City Medical Center Pharmacy Leadership


Maria DeVivo, PharmD, MPA, BCPS, BCACP

Director of Pharmacy


Sandy Moreau, PharmD, BCPS

Clinical Coordinator


Patrick Mormino, PharmD

Supervisor Pharmacy Operations


Kevin Scott, PharmD

Supervisor Sterile Products

Sheryl Sunnongmuang

Sheryl Sunnongmuang, PharmD

Information Technology and Systems Pharmacist