Handy Resource and Contact Guide

When researching insurance options for your family, we understand that there is a lot of information you might want to take into consideration — it’s more than we could cover on one site. There are a number of other resources from Children’s Specialized Hospital and other organizations that can help you evaluate your coverage options. Here is a list of links and phone numbers that will connect you with additional resources.

Children’s Specialized Hospital resources

About Your Bill - An informative pamphlet that explains how billing works at Children’s Specialized Hospital
Insurance Plans Accepted - A list of insurance plans accepted by Children’s Specialized Hospital
Navigating Health Insurance - A presentation outlining important things to know about health insurance plans
Hospital Benefit Fund - Visit this page for more details on Children’s Specialized Hospital Benefit Fund

Federal resources

Healthcare.gov - An official government site that provides information on health insurance options, coverage, CHIP, health care quality and prevention and other general FAQ.

InsureKidsNow.gov - A website operated by the Centers for Medicare & Medicaid Services, provides information about Medicaid and the Children’s Health Insurance Program (CHIP)
Medicaid.gov - Medicaid.gov will link you to general Medicaid and CHIP information

Using your new marketplace coverage - Knowing how to use your health coverage is important for better health and well-being.
The Children's Health Insurance Program (CHIP) - CHIP provides low-cost health coverage to children in families that earn too much money to qualify for Medicaid.

State of New Jersey resources

State of New Jersey Human Services - Includes information about the Divisions of Medical Assistance and Health Services, Developmental Disabilities and Disability Services
State of New Jersey Health Plan Guide - State guide on how to select a health plan
State of New Jersey - File an Appeal - Provides information on how to file an insurance appeal
NJFamilyCare.org - Information on New Jersey’s publicly funded health insurance program
NJHelps.com - Designed to give consumers a one-stop shopping resource for the wide range of programs and services provided by the Department of Human Services and its partners
NJ Parent Link - The early childhood, parenting, and professional resource center.


NAIC Health Reform Glossary - Health care reform terms and definitions
The Kaiser Family Foundation Subsidy Calculator - A tool that helps calculate health insurance premiums and subsidies for people purchasing insurance on their own in new health insurance exchanges.
NJeitc.org - The Earned Income Tax Credit (EITC) is a special federal and state tax benefit for individuals and families who earned less than $51,567 from wages – whether it’s full-time, part-time or self-employment. This tax credit may reduce the amount of taxes you owe, or provide you with a refund, even if you don’t owe any taxes. Income, age and the number of qualifying children determine the amount of the credit, but you may receive a federal credit of up to $6,044 and NJ state credit up to $1,208. Workers without children also may qualify.
HorizonBlue.com - Details on how the Affordable Care Act impacted health insurance


Children’s Specialized Hospital
Patient Access Services - 1 (888) CHILDREN (244-5373) Ext. 5193
Patient Accounts - (908) 301-5900

New Jersey Department of Banking and Insurance
Insurance inquiries, assistance and complaints - 1 (800) 446-7467
Newark Consumer Center - (973) 648-4713

New Jersey Department of Human Services
NJ FamilyCare/Medicaid Call Center - 1 (800) 701-0710
Family Help Line (for stressed parents) - 1 (800) THE-KIDS
Child Care Help Line - 1 (800) 332-9227
Catastrophic Illness in Children Relief Fund - 1 (800) 335-FUND
Division of Developmental Disabilities - 1 (800) 832-9173
Division of Disabilities Services - 1 (888) 285-3036

Insurance providers

Horizon Blue Cross Blue Shield of New Jersey
1 (800) 355-BLUE

AmeriHealth New Jersey
1 (888) 968-7241

United Health Care
Member Services -1 (866) 633-2446
New Jersey Main Office - (732) 623-1000

Aetna Health Insurance
1 (800) US-AETNA

Cigna Health Insurance
1 (800) Cigna24

Health Republic Insurance
New Jersey Contact Number - 1 (888) 990-5706
New York Contact Number - 1 (888) 990-5706

Oscar Health Insurance
1 (855) OSCAR-88

Patient Stories

  • After open heart surgery, 7-year-old Lily's biggest concern was the availability of blue ice pops and the unpleasant taste of acetaminophen. “Considering that she had open heart surgery, I'll take those complaints any day!” said her mother, Denise.

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  • When reflecting back on his time in the Spinal Cord Rehabilitation Program, Adrian said, “I had fun the entire time.”

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  • “The entire diagnosis process at Children’s Specialized Hospital was so quick – it was a miracle to have answers,”

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Patient Stories

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