Billing

RWJBarnabas Health is paperless for patient billing. Patients now receive billing statements digitally via the secure MyChart patient portal, offering a convenient, secure, and environmentally friendly way to manage health care expenses.

All MyChart users with an email address on file have been automatically enrolled in paperless billing as of October 1, 2025. Based on personalized communication preferences, patients receive an email and/or text message when a bill is available. If you would like to manage your billing preferences online, please create a MyChart account.

Patients who prefer to continue receiving paper statements can opt out at any time through MyChart settings.

To create or log into MyChart and access your billing information, visit mychart.rwjbh.org.

Here's what the page will look like:

MyChart Login Screen

To learn more, visit our Paperless Billing FAQ.

If you have questions about your bill, contact customer service at 877-221-7809. For questions regarding your insurance, please contact your provider representative.

Financial Resources

  • Accepted Insurances – View a listing of insurances accepted at our facilities.
  • Charges – We provide a list of our hospitals' standard charges for items and services provided.
  • Financial Reporting – Find the most recent IRS Form 990 and Audited Financial Statements for RWJBarnabas Health.
  • Financial Resources – Learn about the financial resources available to our patients including accepted insurance information and financial assistance policy information.
  • Medicare – New to Medicare or have questions about your options? Finding the right Medicare plan for your individual needs is important.
  • Pricing Estimate for Services – We are pleased to provide our patients with information on obtaining pricing estimates for some of our health care services. This ensure we are best serving our patients and helping them understand their bills.
  • Protections for Surprise Medical Bills – Your rights and protections against surprise medical bills, also referred to as balance billing, when you receive emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center (based on your health plan coverage), you are protected from surprise billing or balance billing.

  • Understanding Your Health Insurance Benefits and Estimates – Coverage and cost-sharing may vary based on the specific insurance plan selected, with questions you may want to ask to understand your coverage and benefits.

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