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Request Medical Records

Medical Records

RWJBarnabas Health Behavioral Health Center (BHBHC) is committed to respecting and protecting the rights of patients and families. Our staff is here to ensure the confidentiality of all patients' records by offering you the following options for safely and securely requesting your medical records.

Three Ways to Request Your Medical Records

1. Visit the Patient Portal

Access standard information (last visit notes, medical history, medication, radiology and lab results) in your medical records through our patient portal.

My Patient portal

2. Submit an Online Request Form

For standard records as well as records not available through the patient portal, use the fast and secure online electronic Patient Request app hosted by our release-of-information partner, Ciox.

You may choose to have your records delivered electronically, in which case you will get an email with a link to download a PDF, or by mail.

You should receive an email acknowledgement of your online request immediately. You may choose to have records mailed to yourself or to others (for example, doctors' offices).

Most requests will be processed within 3 to 5 business days. Some requests for records that may be in storage or off-site locations may take up to 30 days. Allow 3 additional days for mail delivery.

Online Patient Request

3. Submit a Paper Request Form

Print out a paper medical record release form (English and Spanish):

Monmouth Medical Center Southern Campus operates their Mental Health Units in our facility. If you were a patient on a Monmouth Medical Center Southern Campus Unit (Short Term Care or the Voluntary Unit) please complete authorization below:

Complete and return any of the following ways:

  • Visit the Ciox Release of Information area located in RWJBarnabas Health Behavioral Health Center's Main Entrance - Call For Help if Needed
  • After hours/weekends: drop the release form in the drop box at the Ciox Release of Information area located in RWJBarnabas Health Behavioral Health Center's Main Entrance - Call For Help if Needed
  • Fax it to: 732-240-5189
  • Mail it to:
    Attn: Health Information Management
    RWJBarnabas Health Behavioral Health Center
    1691 U.S. HWY 9
    Toms River, NJ 08754
    732-914-3808

You may choose to have your records delivered electronically, in which case you will get an email with a link to download a PDF, or by mail.

You may choose to have records mailed to yourself or to others (for example, doctors' offices).

Most requests will be processed within 3 to 5 business days. Some requests for records that may be in storage or off-site locations may take up to 30 days. Allow 3 additional days for mail delivery.

Patient Stories

  • "I feel very comfortable that going forward that I am under the best care."

    Ferlie
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  • The Mental Health treatment helped me to deal with the Cancer.

    Sonia
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  • “Should I kick myself for not getting it checked earlier, well sure, however the battle is here, right now,”

    Willa
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