Our Patient Experience Promise
RWJBarnabas Health's goal is to deliver high quality, compassionate, family-centered-care. Our patient's come first, and we are committed to ensuring each patient experiences superior service.
Everyone of our employees, no matter their title or job description, plays a role in shaping and enhancing our patient's experiences. We expect all of our staff to do what is in the best interest of our patients and their families every day, in every moment.
At RWJBarnabas Health, we always have time for our patients and we work together as a team to care for all aspects of their needs.
We are privileged that you have chosen RWJBarnabas Health for your health and wellness needs and pledge to provide the highest quality of care in an empathetic, kind and respectful manner.
To share your patient experience with us, or to recognize a team member or department for providing exceptional service while you were with us, please contact:
Clara Maass Medical Center
Our Patient Experience Department at 973-450-2177
Community Medical Center
Our Patient Satisfaction Department at 732-557-8078
Jersey City Medical Center
Our Patient Satisfaction Department at 201-915-2041
Monmouth Medical Center Southern Campus
Our Patient Satisfaction Department at 732-886-4600
Monmouth Medical Center
Our Patient Satisfaction Department at 732-923-6695
Newark Beth Israel Medical Center
Our Patient Satisfaction Department at 973-926-7180
Robert Wood Johnson University Hospital Somerset
Patient Experience Department at 908-685-2430
Robert Wood Johnson University Hospital New Brunswick
Patient Engagement call 732-828-3000 X8501
Robert Wood Johnson University Hospital Rahway
Patient Advocate Office call 732-499-6136
Robert Wood Johnson University Hospital Hamilton
Patient Relations Manager call 609-584-6550
Saint Barnabas Medical Center
Our Service Excellence Department at 973-322-5459
Barnabas Health Behavioral Health Center
Our Patient Satisfaction Department at 732-914-3805
Barnabas Health Outpatient Center
Our Patient Satisfaction Department at 973-322-7292