10th Annual Saint Barnabas Medical Center Emergency Department Symposium

10th Annual Cooperman Barnabas Medical Center
Emergency Department Symposium
Enhancing Patient Flow in the Emergency Department Through Innovative Best Practice
The 10th Annual Emergency Department Symposium at Cooperman Barnabas Medical Center will drive home the importance of optimizing patient flow to enhance patient care and staff satisfaction. This year’s Symposium features presenters with experience, expertise, and knowledge to help attendees provide the very best emergency care. Keynote speaker Shari Welsh, MD, FACEP, FACHE, will share key ED flow strategies through interesting case studies and “real life” examples of what works best. Daniel Nadworny, MSN, RN, was in charge as victims of the Boston Marathon Bombing arrived in his ED. Jon Huddy, AIA, is a nationally-known hospital architect who has designed hundreds of ED’s hand-in-hand with nursing staff. Charles Kunkle, MSN, CEN, BC-NA, will give heartfelt and humorous advice to avoid caregiver burn-out.
Target Audience: Emergency Medicine physicians and nursing professionals, and other health care professionals
Learning Objectives:
Upon completion of this program, participants will be able to:
- Discuss the role of clinical staff in defining operations for a successful ED redesign project redesign project
- Describe how lean process steps and room utilization can multiply ED capacity
- Develop operational and design recommendations for a high- performance ED
- Describe principles associated with the three levels of language to improve patient engagement
- Identify precipitating factors that influence patient behavior
- Understand key concepts of emergency preparedness and hospital incident command in planning for an emergency
- Recall key aspects of response to an emergency situation in the hospital setting
- State how to use “hazard vulnerabilities” and other tools to identify gaps in ED preparedness
- Recall how to design a comprehensive training/education program for the ED
- Identify basic elements that determine ED flow strategies
- Describe and incorporate volume-specific strategies for patient intake/flow
- Discuss how patient segmentation and operational data can improve patient flow
- Discuss limitations of and alternatives to traditional nurse triage
- Describe the “breathing ED”
- Discuss advantages of vertical patient flow over traditional strategies
- Discuss how culture impacts patient flow in the ED and barriers to implementing change
Program Agenda:
8:00 AM - 9:00 AM
Registration and Continental Breakfast
9:00 AM - 9:15 AM
Welcome and Opening Remarks
Christopher Freer, DO, FACEP, FAEM
Chairman, Department of Emergency Medicine
Cooperman Barnabas Medical Center
9:15 AM - 10:30 AM
From Chaos to Culture: Are you Ready to be Ready?
Daniel Nadworny, MSN, RN
Clinical Director of Operations, ED and Urgent Care
Beth Israel Deaconess Medical Center
10:30 AM - 10:45 AM
Break
10:45 AM - 12:00 PM
No Time to Care: Improving Patient Engagement and Satisfaction in 60 Seconds or Less
Charles Kunkle, MSN, CEN, CCRN, BC-NA
Director of Emergency, Pediatric and Trauma Services, St. Mary Medical
Center and CEO, Navigator Leadership
12:00 PM - 1:00 PM
Lunch
1:00 PM - 2:15 PM
Lean Operations + Design to Maximize ED Capacity
Jon Huddy, AIA President, Huddy HealthCare Solutions
2:15 PM - 2:30 PM
Break
2:30 PM - 4:00 PM
Size Matters: ED Patient Flow Best Practices According to Volume, Acuity,
and Culture
Shari Welch, MD, FACEP, FACHE
Quality Matters Consulting
Emergency Department Benchmarking Alliance
4:00 PM
Closing Remarks
Faculty Disclosures: No relevant financial relationship(s). Acknowledgement of Commercial Support: No commercial support for this activity.
Accreditation Information: Cooperman Barnabas Medical Center is accredited by the Continuing Medical Education committee of the Medical Society of New Jersey to provide continuing medical education for physicians. The Cooperman Barnabas Medical Center Office of Continuing Medical Education designates this educational activity for a maximum of 5 AMA PRA Category 1 Credit(s)TM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Disclosure Policy: It is the policy of the Cooperman Barnabas Medical Center Office of Continuing Medical Education to ensure objectivity, balance, independence, transparency, and scientific rigor in all CME-sponsored educational activities. All participating in the planning or implementation of a sponsored activity are expected to disclose to the audience any relevant financial relationships and to assist in resolving any conflict of interest that may arise from the relationship. Presenters must also make a meaningful disclosure to the audience of their discussions of unlabeled or unapproved drugs or devices. This information will be available as part of the activity material.
THIS ANNUAL SYMPOSIUMIS MADE POSSIBLE BY A GENEROUS GIFT FROM THE KOSLOSKI FAMI LY
Contact Info: To register, call 1-888-724-7123.