Naveen Ballem, MD, Interim Chief Medical Officer and Chief Clinical Effectiveness Officer
“Our ICU volume surged over 400 percent in a two-week period, and finding the resources to support that surge really required all hands on deck.
However, ‘all hands on deck’ has taken on an entirely new meaning in the midst of COVID-19. From the person who greets you at the front door, to the environmental services staff who ensure the hospital is safe and sanitized, to the people in dietary services, you realize we are all risking our lives and confronting this disease together.
This was a great sight, to see people giving world-class care without ever forgetting to be human.”