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Free Navigation Services Available for Visually Impaired Patients and Visitors

Robert Wood Johnson University Hospital Somerset, an RWJBarnabas Health facility, is the first hospital in the nation to offer Aira navigation services for blind and low-vision patients and visitors. Aira is an app-based service that connects individuals with sight loss with highly-trained, remotely located agents who can guide them throughout the hospital and assist with other tasks where visual information can be useful.

Through the camera on a smart phone, Aira agents can see the individual’s surroundings and direct them step by step to their destination. The service is available free of charge courtesy of Robert Wood Johnson University Hospital Somerset when users are on the hospital’s campus.

“Robert Wood Johnson University Hospital Somerset is committed to eliminating barriers to health care and improving access for all members of our community,” said Tony Cava, President and Chief Executive Officer, Robert Wood Johnson University Hospital Somerset. “We are proud to be Aira’s first hospital partner, ensuring that blind and low-vision members of our community can safely access our facility to get the care that they need.”

“Health systems play a key role in everyone’s life,” said Suman Kanuganti, Founder and President of Aira. “Robert Wood Johnson University Hospital Somerset is leading by example through enhancing access to their facilities for everyone.”

For more information about Robert Wood Johnson University Hospital Somerset, visit www.rwjbh.org/somerset. For a physician referral, call 888-724-7123.Blind and low-vision visitors and patients at RWJUH Somerset can access free navigation services via their cell phone.