COVID-19 Vaccine Registration FAQ

Please Note: The Middlesex County Regional COVID-19 Vaccine Mega-site is now closed. There are still many venues for vaccination across New Jersey, and vaccine access will continue through our RWJBarnabas Health hospitals.

Who can sign up to get a vaccine at RWJBarnabas Health?

RWJBarnabas Health is operating COVID-19 vaccine clinics at all of our hospitals for all individuals age 12 and older who live, work or study in New Jersey. For updates on eligibility for the vaccine, please visit the official NJ State eligibility page.

How do I sign up to get a vaccine at RWJBarnabas Health?

People age 12 or older who live, work or study in New Jersey can register for the vaccine online at rwjbh.org/covid19vaccine. Registrations can only be made online. We have RWBarnabas Health-affiliated vaccination centers where appointments may also be available.

Community members can visit:

The Middlesex County Regional COVID-19 Vaccine Mega-site is now closed. There are still many venues for vaccination across New Jersey, and vaccine access will continue through our RWJBarnabas Health hospitals. Additionally, the New Jersey Department of Health website has a complete list of vaccination sites across the state.

Who can get an additional (third) dose of the COVID-19 vaccine?

The CDC has recommended that people whose immune systems are compromised moderately to severely should receive an additional (third) dose of mRNA COVID-19 vaccine (Pfizer or Moderna) after the initial two doses. This third dose is recommended at least 28 days after the second dose, and is not for people who have received the Johnson & Johnson/Janssen vaccine. The CDC recommendation follows the FDA’s decision to amend the emergency use authorizations of the Pfizer and Moderna vaccines to ensure those most vulnerable to COVID-19 can get as much protection form possible from COVID-19 vaccination. If you are immunocompromised, talk to your healthcare provider about your medical condition and whether getting an additional dose is appropriate for you. Learn more about who is considered moderately to severely immunocompromised from the CDC.

You can register for the additional dose by visiting rwjbh.org/covid19vaccine.

Who can get a booster shot of the COVID-19 vaccine?

Individuals who meet the CDC criteria for high-risk individuals may receive the Pfizer-BioNTech booster shot at least six months after completion of the primary series (first and second shots of the the Pfizer-BioNTech COVID-19 vaccine). The Pfizer-BioNTech booster shot is not authorized for people who received Moderna and Johnson & Johnson/Janssen vaccines. The CDC has not yet made recommendations about booster shots for people who received the Moderna or Johnson & Johnson/Janssen vaccine. Read the COVID-19 booster shot recommendations from the CDC.

What is the difference between a third dose of the COVID-19 vaccine and a booster shot?

A third dose of the mRNA COVID-19 vaccine is recommended for moderately or severely immunocompromised individuals who might not develop enough immunity after vaccination with two doses of an mRNA COVID-19 vaccine. A booster shot is designed to prolong immunity. Currently, only a Pfizer-BioNTech booster is recommended, and only for certain high-risk populations. For more information, read the CDC recommendations.

I filled out a form for the vaccine at RWJBarnabas Health. What happens next?

If you filled out a registration form to receive the vaccine at one of our RWJBarnabas Health hospitals, you will be sent a link via text message and email to the contact information you entered in the registration form to schedule your vaccine appointment. You will be in our queue to receive the link based on your place in the line and the number of people who registered before you. When you are next in the queue, the link will automatically be sent to you, and you can schedule your vaccine. This could take several days or longer.

The Pfizer-BioNTech and Moderna vaccines are currently two-dose vaccines. When you schedule your first-dose appointment, you must be able to return to the same RWJBarnabas Health facility for your second dose 21 or 28 days after your first dose, depending the vaccine you receive (you do not have a choice regarding the vaccine you receive). On the day of your vaccine, you will receive an automatic appointment for your second dose. This appointment cannot be cancelled or rescheduled.

I put an incorrect cell phone/email/etc. on the registration form. What do I do?

If you filled out the registration form incorrectly, you will need to fill out a new registration form at rwjbh.org/covid19vaccine.

I cannot register my spouse/parent/other after I registered. What do I do?

The appointment system does not enable you to use the same email address or cell phone number when making appointments for other people (this is in place to prevent people from making more than one appointment for themselves). For this reason, you must use a different cell phone and email address for each additional person you register for the vaccine. If you need to create an email address, you can easily create one here.

I made my appointment. If I receive the Pfizer-BioNTech or Moderna vaccine, when will my second-dose appointment be scheduled?

The Pfizer-BioNTech and Moderna vaccines are currently two-dose vaccines. If you receive one of these, you must be able to return to the same RWJBarnabas Health facility for your second dose 21 or 28 days after your first dose, depending on which vaccine it is (you do not have a choice regarding the vaccine you receive). On the day you receive the first dose of the vaccine, you will receive an automatic appointment for the second dose 21 or 28 days later. This appointment cannot be cancelled or rescheduled.

I have to cancel or reschedule my appointment. What do I do?

To cancel or reschedule your appointment, re-open the email or text message link you originally used to schedule your appointment and you will be directed back to the vaccine scheduling application. Once logged in, you will have the option to cancel and reschedule. Second-dose appointments cannot be canceled or rescheduled.

I couldn’t get an appointment. When will more be available or where else can I go?

If you have received a link to schedule your vaccine and could not find an appointment, continue to check back through the link to see if slots have opened. We have other RWJBarnabas Health-affiliated vaccination centers where other appointments may also be available.

Community members can visit:

Additionally, the New Jersey Department of Health website has a complete list of vaccination sites across the state.

If I received my first dose elsewhere, can I schedule my second dose an RWJBarnabas Health facility?

Unfortunately, no. The manufacturers allocate the vaccine for second doses to the facility where you received your first dose, therefore you must receive your second dose at that same location.

If I had scheduled an appointment at a RWJBarnabas Health facility but received my vaccine elsewhere, can I transfer my appointment to a family member?

No, due to documentation requirements we do not permit appointment transfers, swaps or switches with other individuals. If you received your vaccine elsewhere, please cancel your appointment with us. You can do this through the scheduling link you originally used to make your appointment.

I made my appointment. Where do I go once I get to the hospital?

Park in the public parking lot and go through the main entrance of the hospital where you will be temperature- and symptom-screened and then directed to the vaccine clinic.

I made an appointment. What do I bring with me to my appointment?

Please bring your cell phone, confirmation message, government-issued ID and insurance card with you to your appointment. Please wear a mask and ensure you wear clothing that allows access to your upper arm.

I have a vaccine appointment, but I do not feel well.

If you have a fever or cold/respiratory symptoms on the date of your vaccine appointment, or if you have COVID-19 or are still under quarantine, you must cancel your appointment. Please do not come to the vaccine clinic. To cancel and reschedule your appointment, re-open the original scheduling link you used to access the scheduling application. Once logged in, you will have the option to cancel and reschedule.

Can I bring someone in to accompany me to get my vaccine?

If you are getting your vaccine at an RWJBH Hospital you are not permitted to bring someone with you, unless that person is a guardian or designated caregiver, due to our COVID-19 visitation restrictions. If you are getting your vaccine at the Middlesex County mega-site in Edison, you may bring someone to accompany you.

I/someone I know wants to get vaccinated but isn’t proficient in English. Can they come to an RWJBarnabas Health site?

Yes. We have materials printed in multiple languages and we use a telephonic language interpreter for translation.

Can I choose which vaccine I receive?

No, you cannot choose which vaccine you receive. It is dependent on the vaccine allotment we receive from the State of New Jersey. All of the available vaccines distributed by the State of New Jersey have been proven to protect against COVID-19 and prevent hospitalizations and deaths from COVID-19. When you arrive at a vaccination center, please prepared to accept the vaccine that is available.

Note: Both doses of the two-dose vaccine series must be from the same manufacturer (if your first dose is the Pfizer-BioNTech vaccine, your second dose will be the Pfizer-BioNTech vaccine; and if your first dose is the Moderna vaccine, your second dose will be the Moderna vaccine.

I have to cancel or reschedule my second-dose appointment. What do I do?

Once you are vaccinated with the first dose of either the Pfizer-BioNTech or Moderna vaccine, you will receive an automatic appointment for the second dose. Second dose appointments cannot be cancelled or rescheduled.

Note: Both doses of the two-dose vaccine series must be from the same manufacturer (if your first dose is the Pfizer-BioNTech vaccine, your second dose will be the Pfizer-BioNTech vaccine; and if your first dose is the Moderna vaccine, your second dose will be the Moderna vaccine).

I heard the vaccine is free. Why do I have to provide my insurance information when I schedule my vaccine appointment?

When you schedule your vaccine you will be prompted to provide your insurance information, as vaccine administration is covered by insurance. You should not have a balance or co-pay associated, or any other out-of-pocket costs for the vaccine. If you do not have insurance, please leave the insurance field blank.

I’m a patient of RWJBarnabas Health Medical Group. I’ve been told that you have the COVID-19 vaccine. Will my doctor be able to give it to me?

At this time, our Medical Group practices do not have the vaccines. Vaccines are being distributed through the state mega-sites as well as other approved locations. View NJ State list of vaccine distribution locations.

Will I automatically be scheduled for a second dose of the Pfizer-BioNTech or Moderna vaccine after receiving the first dose?

Yes. At the time you receive your first dose, will receive a link to your phone or email with the appointment date and time for your second dose.

I want to talk to someone about the COVID-19 vaccine, who can I talk to?

If you have clinical questions or concerns about the COVID-19 vaccine, it is important that you discuss them with your primary care physician or healthcare provider. In addition, you can find frequently asked questions about the vaccine on our COVID-19 Vaccine FAQ page. The New Jersey State Vaccine Call Center (1-855-568-0545) can answer questions about the vaccines as well.

The New Jersey Department of Health has the following resources to help people who need assistance or have questions about vaccine registration:

  • Vaccine Questions - (855) 568-0545 - Hotline to answer questions about the vaccine, provide contact information for vaccine sites, check registration status and update registration information; the hotline is open from 8 a.m. to 8 p.m. every day
  • Senior Assistance - (856) 249-7007 - Hotline to assist seniors 75 years and older with registering for, and scheduling and re-scheduling the COVID-19 vaccine.
  • Vaccine Appointment Locator - On this NJ government site, people can search for available vaccine appointments at locations across New Jersey.