Our Chinese Medical Program Team

Shirley Hwang, RN, MS, AOCNS

Shirley Hwang, RN, MS, AOCNS
Regional Vice President of Business Development

Originally from Taiwan, Shirley attended the Taipei Medical College, School of Nursing, where she received her Bachelor of Science degree in Nursing. She earned her Master’s Degree in nursing from the University of Illinois, School of Nursing in Chicago. She worked at UCLA Medical Center as clinical nurse specialist before coming to New Jersey in 1991 to work as an oncology advanced nurse practitioner at the East Orange VA Health Care System, where she received several government research grants to establish the oncology outcome research program.

In 2005, Shirley joined the team at Monmouth Medical Center (MMC) as Administrative Director of Cancer Services, and was promoted to Assistant Vice President of the Regional Oncology Service Line, and subsequently to Vice President of Business Development. At MMC, Shirley also established the Neuroscience Program and the ethnic-specific medical programs, including the Chinese and Russian Medical Programs. The Chinese Medical Program was subsequently expanded to other RWJBarnabas Health facilities.

It was that expertise, combined with her firsthand knowledge of the health care system, local doctors and services that eventually led to the development of the Chinese Medical Program. Often approached by friends and family, members of her church congregation and the local Chinese community for recommendations and assistance regarding medical care, the need for a coordinated approach that increased access to a broad array of services became apparent to Shirley. She approached Monmouth Medical Center’s Senior Administration about her idea to help the Chinese community access health care services – and the Chinese Medical Program was created. Now serving nearly 1,500 patients each year, the program brings much-needed health and wellness programs to more and more people throughout the state as word spreads of its many patient success stories.

Stephanie Zou, Coordinator

Stephanie Zou, Regional Director

Stephanie Zou is Regional Director with the Chinese Medical Program. Born in Harbin, China, she speaks both Mandarin Chinese and English. Stephanie received her bachelor’s degree in journalism in China and her master’s degree in Mass Communication and Information Science in the U.S., from Rutgers University. She has nearly 10 years of experience in the communication industry working for several media organizations in the tri-state area.

As a journalist, Stephanie has interviewed countless people from various walks of life. That knowledge, coupled with her personal background, gives her a unique in-depth understanding of the social, health and wellness needs of Chinese-Americans. She has seen firsthand the barriers that Chinese-Americans often face when seeking quality medical care, and she’s here to help program participants access the medical care and information they need and make the most of the medical benefits and resources available to them in the community.

The elite medical team and the top-notch medical technology, along with the quality services by the Chinese Medical Program, have made Monmouth Medical Center a trustworthy and popular place for Chinese Americans seeking medical services in New Jersey and beyond. Now a member of the Chinese Medical Program, Stephanie feels privileged to be part of a team that strives to bridge the needs of Chinese community and the abundance of medical resources that Monmouth Medical Center has to offer.

Josephine Kam, CoordinatorJosephine Kam, Coordinator

Josephine Kam, is the Coordinator of the Chinese Medical Program. One of the friendly voices you might hear when you call the program, Josephine is highly organized with the ability to handle the many diverse needs of all our program participants with ease.

With a Bachelor of Science degree in Economics, Applied Mathematics & Statistics from New York’s University of Stony Brook, Josephine has both the education and experience to help our patients get the care they need. She is skilled at handling many tasks at once and always does so with a smile and warm heart.

Being raised in the United States, Josephine understands the difference between the Chinese and American cultures which is helpful for providing cares to our Chinese patients.

In addition to her work experience, Josephine has a long history of volunteer and community service. She served as a church interpreter using her Mandarin and Cantonese speaking skills. She has worked with children at her local church, as a Worship Leader and Youth Ministry Counselor, and she has served in numerous volunteer capacities at local schools. Josephine is highly dedicated to meeting the needs of every client she speaks with on behalf of the Chinese Medical Program. A true team player, Josephine enjoys helping others and is a great asset to the Chinese Medical Program.

Vivien O'NeilVivien O’Neil, Coordinator

Vivien O’Neil is a coordinator with the Chinese Medical Program. Born in China, she speaks both Mandarin Chinese and English. Vivien received her bachelor’s degree in Chinese linguistics and literature and soon became a certified Chinese teacher. She spent several years working in the newspaper industry and later with a pharmaceutical materials export company.

In 2010, Vivien moved to the US and settled in NJ. There she worked for four years in the adult medical day care field as an interpreter. She helped many Chinese elderlies during that time to become fully engaged in health care services. But foremost, she accompanied the Chinese elderlies to see doctors almost every day to ensure each one of them received proper care, and understood each outcome.

In August 2016, Vivien joined the Chinese Medical Program in Monmouth Medical Center. Once again, Vivien used her linguistic abilities as an interpreter for the Chinese community. It is a very personal job, face to face with patients who seek professional medical care but, more often than not, are limited in their understanding of English and medical terminology. Vivien is the intermediary, providing the assurances that her patients are in good hands. She often says she loves her job...and loves her patients.

Vivien is an effective team player on a team of well trained professionals, all with the best intentions of serving the needs of New Jersey Chinese community. She is grateful to be part of this elite group.