Autism and the Law of Business

Accessibility and Inclusion – What is the difference?

Accessibility: The physical approach/architecture. Refers to removing environmental barriers so that a person with a disability can participate and have choices. Physical access is only the beginning.

Inclusion: Knowledge/Understanding/Acceptance/Adaptation. Offering welcoming, meaningful and purposeful opportunities to participate in all facets of community life is the goal.

The American Disabilities Act

  • prohibits discrimination against Americans with physical and mental disabilities in such areas as employment, public accommodations, and transportation
  • prohibits job discrimination against individuals with disabilities who, with or without a reasonable accommodation, can perform a job's essential functions
  • includes provisions requiring agencies to make public transportation and other public services accessible to individuals with disabilities
  • bars discrimination in a wide range of public accommodations, including hotels, restaurants, museums, schools, and sports arenas

Source: Civil Rights 101

For information and technical assistance about the Americans with Disabilities Act contact the ADA Information Line at 800-514-0301 (voice) or 800-514-0383 (TTY). The ADA website ( provides information and technical assistance. Some helpful information includes the ADA Guide for Small Businesses and ADA Business Briefs.

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Patient Stories

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