Autism and the Law for Businesses

Accessibility and Inclusion – What is the difference?

Accessibility: The physical approach/architecture. Refers to removing environmental barriers so that a person with a disability can participate and have choices. Physical access is only the beginning.

Inclusion: Knowledge/Understanding/Acceptance/Adaptation. Offering welcoming, meaningful and purposeful opportunities to participate in all facets of community life is the goal.

The American Disabilities Act

  • prohibits discrimination against Americans with physical and mental disabilities in such areas as employment, public accommodations, and transportation
  • prohibits job discrimination against individuals with disabilities who, with or without a reasonable accommodation, can perform a job's essential functions
  • includes provisions requiring agencies to make public transportation and other public services accessible to individuals with disabilities
  • bars discrimination in a wide range of public accommodations, including hotels, restaurants, museums, schools, and sports arenas

Source: Civil Rights 101

For information and technical assistance about the Americans with Disabilities Act contact the ADA Information Line at 800-514-0301 (voice) or 800-514-0383 (TTY). The ADA website ( provides information and technical assistance. Some helpful information includes the ADA Guide for Small Businesses and ADA Business Briefs.

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Patient Stories

  • Everyone at CSH made me feel like my opinions and concerns were being heard, they explained every step and gave us lessons to apply at home.

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  • "There are people at CSH that want to help you. When we answer that phone and open that door, we want to help make your child’s life a little bit better. We want to take some of that strain and pressure off you and make your life a little bit easier."

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  • It was hard being in the hospital for so long, but we were grateful that CSH allowed parents to stay. The hospital had a family lounge, game nights, and lots of ways to keep the parents informed. We had weekly meetings with his care team and received daily ...

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Patient Stories

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